Albertsons,

1133 S Mission Rd, Fallbrook, CA 92028, United States

"I was in a lot of trouble. I was having a severe asthma attack. Crystal noticed me and went way above to help me. I am forever grateful for her. Now that is customer service. Without her compassion and expertise leadership abilities things would have been really bad."

"Just wanted to say Linda from the deli is awesome. I needed to order some wedges for my stepsons football team and she helped me out. She was so nice patient helpful.. I called day of to say I was running behind and she answered I felt like I’ve known her forever just on how her personality is. She was super friendly she put a smile on my face. Thanks Linda!! Keep being you!"

"I’ve been shopping at this location since 2008, when I moved to Fallbrook, nearly every time that I’ve shopped here I’ve had a pleasant experience. Lately, it’s been going downhill. When you arrive at the deli counter or bakery, there will be multiple people behind the counter doing tasks and no one greets you or says that they’ll be with you in a minute. They just pretend no one is there, and don’t help until you wait about 5 minutes and ask.Also, there is a newer cashier, named Kai, the first time I went through his line, he was on the phone the entire time, didn’t greet me, or ask if I wanted bags, or even tell me my total. But when a coworker comes by, he’s very chatty all of the sudden. Then this evening, I went through his line again, and he did not greet me, did not ask if I needed bags, did not tell me the total again, did not even have the courtesy to hang me my bags, watched me struggle to grab them and started being nice to the man behind me. I’m not sure if he’s sexist or just extremely rude. I will not go through his line again. There is a newer cashier though, with longer brown hair and wears it in a pony tail. She’s nice as can be, even when I’m not in her line, I spot her smiling and talking with her customers. Albertsons should not tolerate their employees to be so rude and to ignore their customers."

"Pretty nice store. I typically go to the 2 in Oceanside since that's where I live. But whenever I'm passing through Fallbrook, I prefer this one. It seems like Albertsons are the only stores that carry the size of Gatorade mix I buy. Overall, staff is friendly. Just be cautious on mornings they're restocking, it seems they get a little too focused on stocking and can miss customers trying to get products on shelves with pallets in the way. They weren't being jerks, they just get busy, I get it."