Sportsman's Warehouse

"New to the AR-15 world, my journey for knowledge led me to the realization that Daniel Defense stood at the pinnacle of excellence. Eager to embark on my firearms adventure, I reached out to Sportsman's Warehouse in Corona, CA, where fate had me cross paths with Tim - a true polymath in the realm of guns. Tim, a store manager, gunsmith, people's person, and a knowledgeable guru, proved to be an invaluable resource. His wealth of information regarding firearms of all kinds was evident as soon as I sought his opinion on Daniel Defense and other manufacturers. Tim's unbiased perspective leaned decisively towards Daniel Defense, and he didn't just stop at that; he guided me through the intricate world of optics and red dots with expert precision. Providing me with specific part numbers from Sportsman's Warehouse, Tim effortlessly integrated himself into my research process. Conducting my own investigations into optics, mounts, and red dots, I discovered a chorus of positive reviews on social media endorsing the very parts Tim had recommended. Beyond his encyclopedic knowledge of firearms, Tim revealed himself to be an adept gunsmith. Assisting me in mounting the optics with remarkable efficiency, he was not only approachable but also took the time to meticulously explain each step. His insights were not just theoretical but rooted in real-life experiences with the firearms and parts he recommended. Upon finally picking up my firearm, I was astounded by Tim's commitment to ensuring perfection. Spending an impressive three hours mounting the optics and zeroing the firearm, he demonstrated not only technical prowess but also a genuine passion for his craft and a dedication to customer satisfaction. In a world where expertise and genuine care often collide, Tim is a shining example. We could all benefit from more individuals like him, devoted to enriching the experiences of newcomers in the firearms community."

"I love this place. This is my new sporting goods store. The only complaint was my wife wouldn't buy the fishing combo I wanted. I will definitely come back. They are reasonable and have an excellent selection."

"Horrible place to buy a gun. They make you take ticket like at the butcher, so out of date. Until they call your number , hours pass because they only have 2 people at the gun counter. I ended just purchasing a gun online which the way you can make an appointment.Made an appointment to do my paperwork. After the 20 day waiting period I tried making another appointment and the only avaliable appointment was 2 weeks later. I called and spoke with the manager that morning and was told I don't need to grab a ticket just tell them I'm picking up an online order. So I 30 minutes out of my way after work, when I arrive there they tell me to grab a ticket........10 people are a head of me ....what bunch of B.S. not waiting 2 hours. Guess I'll try again Saturday morning but all I can say is I'm not ever buying a gun here again. Hire more people !"

"I recently purchased my first firearm from Sportsman's Warehouse, mainly due to the convenience of their website's easy navigation and the helpful filter for CA compliant firearms. I had a positive phone conversation with a female clerk who assured me I could make the purchase online, select in-store pickup, and complete the background check after my work shift. After confirming these details, I traveled approx. 75 miles to reach the store before their supposed 9 pm closing time. I arrived with an hour to spare, only to be turned away at the gun counter. They informed me that the counter closes at 8 pm and declined to process any paperwork, even though there were virtually no other customers inside the store. I value honesty in my life, and I hold the belief that if a store is open for business, they should be willing to provide assistance and support to their customers. Regrettably, this principle did not hold true in this situation. Despite having all the necessary paperwork prepared, including my FSC, photo identification, and other supporting documentation, they did not accommodate my request and refused to assist me at the counter. In hindsight, I should have paid more attention to the negative reviews, as it seems others have faced similar issues when purchasing firearms from this store. Now, I'm left with the inconvenience of making a second trip to the store to complete my purchase and a third to pick up my firearm when ready. I've always valued consistency and reliability in my shopping, and this has left me uncertain about continuing to choose this store for my future needs. While I was initially drawn to their unique selection compared to other chain stores like Bass Pro, this encounter has raised doubts about my ongoing patronage."

"Buying firearms from this store is an absolute mistake; my experience was a complete nightmare! The staff's incompetence and indifference were infuriating. I can't believe the firearm department manager at Sportsman's Warehouse allowed such a disaster of a shopping experience. Not only did the staff at the gun counter seem clueless, but the long waiting times, both on the phone and in-store, were absolutely maddening. They even hung up on you! Yes, you heard it right! They did it several times to me! It's like they want to drive customers away. I placed an online order, and they said it was ready after just one day. I double-checked with the store on the phone and drove two hours to get there, only to be told it was the wrong item delivered. Two days later, after another two-hour drive, they rejected me, claiming the store was closed. Google shows the store closes at 9 pm, but they refuse to do anything after 8. The guy at the gun counter was just walking around, pretending to be busy, wasting more than half an hour for a simple request. On my third visit, after wasting a total of 6 hours at this frustrating place, they rejected my documents, saying they weren't legal. What the heck does that mean? I've bought all my other guns from other stores for years with the same paperwork and didn't have any issues whatsoever. Why wouldn't these clueless clowns accept it? You shouldn't open a store selling firearms or even work at the store if you don't know what can be considered legal documents for purchasing firearms in California! None of the staff at the gun counter seemed to give a damn or were willing to assist you. Don't waste your time or mood here; just visit your local dealer, unless you want your day ruined."