Accessory Geeks
18430 San Jose Avenue, City of Industry, California 91748
About the Accessory Geeks
Accessory Geeks is an electronics store located at 18430 San Jose Avenue in the bustling City of Industry, California. As the go-to destination for all things tech-related, Accessory Geeks offers a wide range of accessories and gadgets for smartphones, tablets, laptops, and more. From phone cases and chargers to Bluetooth headphones and screen protectors, they have everything you need to enhance and protect your devices. With a commitment to quality products and excellent customer service, Accessory Geeks is the perfect place to shop for all your electronic accessory needs.
18430 San Jose Ave, City of Industry, CA 91748, United States
Opening hours of Accessory Geeks
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Accessory Geeks
"Placed an order about a week ago haven’t received any confirmation email or shipping. Reached out them to email says email is not working and re routing but hasn’t been any update. I think this is a scan fake site do not purchase here. I am going to report the transaction to my bank. This is as of today 4/19/23"
"Terrible customer service. I ordered 3 phone cases on Sept 2nd, 2020 and after a week I decided to call and check on the status. No response so I left a message then sent an email to inquire of my package. No response to the email either. As of today it's been 2 weeks and 2 days and after 4 calls/ voicemails & several emails there's still no response. Terrible customer service, I can't see how they treat customers like this and still stay in business. To me, no response means - I don't care about you, we don't even care if you purchase our product, why don't go somewhere else and purchase from them. This is what no response means. As a member of the military, I learned respect is earned through hard work and service. This means Accessory Geeks doesn't respect their customers. Shame on them!!"
"I thought this started out well, but, they sent me the wrong case, implied the 6S and 6 Plus were the same size. It does say 5.5 but it appeared that since I had the 6S and didn't know the size of the plus, it fit the same. Also made it appear, the 7 and 8 fit the 6. They do fit but you can't use the camera's when the case is on. (I know this, because when I changed phones, the camera didn't work in the case), so I sent it back called several times, to get the correct case sent to me, for the one I sent back to them to be replaced, but haven't heard back from them and they won't pick up my calls. I have left several messages and wanted to call Fox news, since and I sent the packing slip with it for them to replace and honor the original order I placed. In any event, I don't have a case and paid 17.99. They wont respond, so as far as I can see I don't recommend using this company. After reading the 1 star and 5 star reviews it is obvious this company is having their friends rate this to trick people into thinking that they are a legitimate company... DONT BUY FROM THIS FRAUDULENT COMPANY!!!! They should get investigated!"
"I agree with over half of the reviews, this company is horrible to work with if you need to change anything. I ordered a case for an Iphone 7 and didn't like the phone so I returned it. Unfortunately it was too late to cancel the order since it already shipped. When I got the package the case looked like it was very good quality for the $17 I spent on it but I didn't have a phone for it anymore. I emailed Accessory Geeks for an RMA and received an email the following day stating that I would get the RMA in the next 24 hours. After 1 week I sent another email because I still didn't have an RMA yet. After another week went past I called and didn't get an answer so I left a voicemail. After 3 days with no call back I sent another email and left another voicemail. The next day I called AGAIN and finally got through to someone who told me just to use my order number as the RMA and ship it back. I shipped it back on January 10th, they received it on the 15th, and it is now February 2nd and I still don't have a refund. I called again today and guess what... no answer. Never doing business with them again!"
"The worst customer service ever. I ordered a case I tried multiple times through email and through the number on the site. 1 all you get is a voicemail when you call I called twice with 3 hours in between and never got a call back. 2 they say they have live chat well its been offline all day. I asked to cancel my order and all they did was go ahead and ship my order instead no one responded to the 4 emails I sent about the order..I would not recommend these guys to anyone be very careful ordering from them They have the worst customer service ever."
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