Entertainment Earth

"I've used entertainment earth for my go to spot for gifts for the kids and recently started collecting funko pops and ordering from them also and let me say they go above and beyond when it comes to shipping and packaging with care. I've purchased items from some other places and they do not take the care that entertainment earth does. It is an awesome feeling when I get what I order in an very reasonable amount of time and most importantly with no damage to the funkos. I will continue to use them as my funko go to spot."

"Syd was super knowledgeable and very thorough. She resolved several issues and helped me preorder more items within a matter of 5mins. Excellent customer service. Also, she let me know my shipping status on all my items. I love this company."

"First time customer here!! Overall, I had a great experience with Entertainment Earth. It was an easy online shopping experience. I received my package in great condition and the item was well-protected. Please thank the shipping and handling team as well as the customer service team who provide quality work for the business. Will shop again soon. Shout out to Garrett for being so professional and offering amazing customer service."

"Hope to god you don’t have an issue with your order and need to contact their customer service team. Their service rep (who seems to be just one guy) is the most unprofessional person I’ve ever had to deal with. I purchased several items online and two were shipped to me late and damaged. When submitting a return request I had to choose one option for the return reason so I put “late”, not thinking it really mattered. Because I selected late they wouldn’t provide me a return label, even after explaining they were damaged and emailed pictures. The one man team service rep then told me it would cost $10 for shipping and refused to adjust the return reason or help me out, mind you, he said at the start of our call that if an order is damaged that return shipping is free. He ended up hanging up on me during our call because I asked to talk to a manager instead. I tried calling back multiple times and all of a sudden couldnt get a hold of someone. When I waited to call back i immediately got to the customer service line and it was still the same guy. EE should probably find a better customer service team cuz this guy sucks."

"They get the coolest collectibles you can find. I collect action figures to take with me to conventions to get autographed. Entanglement earth is where I always look first for the latest Star Wars action figures. I got quit the collection from here so far."