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Universal Tires & wheel
40648 Fremont Boulevard, Fremont, California, United States
About the Universal Tires & wheel
Universal Tires & Wheel is a premier car repair and tire store located at 40648 Fremont Boulevard in Fremont, California. Our experienced technicians are dedicated to providing top-notch service for all your automotive needs. Whether you need new tires, wheel alignment, brake repairs, or general maintenance, we have you covered. Visit us today and experience the difference of quality service and expert care for your vehicle.
Photos of Universal Tires & wheel
40648 Fremont Blvd, Fremont, CA 94538, United States
Opening hours of Universal Tires & wheel
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 16:00
Reviews of Universal Tires & wheel
"WORST EXPERIENCE EVER!! DISRESPECTFUL AND UNPROFESSIONAL PEOPLE. I was there yesterday (sunday) and got an estimate for wheel replacement and ordered two new tires. I arrivived today at noon and the asiatic guy who works in the smog check next door treat me so rude and started giving me advice (that I never requested) about what to do with my locked wheels, he was so rude and had no idea about the deal I got from the owner (who didn't attend today), so I decided to ignore him. First I was told that the tires I ordered were ready, then the bearded man told me that there were picking up from the warehouse in union city, so I proposed to come back later and he told me that It won't take too long and they would replace rear wheels in the meantime so I decided to wait. After 45 minutes, when I asked how long it would take, he started yelling me and being so rude telling me that he was being very nice giving me a "good price" hahaha... and picking up my tires from the warehouse, and the most ridiculous comment was telling me that I should be glad cause that work usually takes 3 hours, in which planet takes 3 hours changing 4 wheels?? If you are an incompetent person, get another job. Of course, I didn't allow him to yell at me after he made me waste my time for something that I ordered the previous day. Then I decided to take my money to somewhere else, I don't want to make business with rude people who have no idea about customer service. Except for the tall blonde guy that works there, he was really nice to me. No way me or anyone I know will come back to this place."
"This is the worst tire shop I’ve been to. Lying robbers who don’t know how to give customer service. I called and asked if he had a used tire for my car and he responded by saying yes and gave me the price for it. I told him I’ll be there in 15 minutes and he agreed to it. When I arrived he said that he and his crew will go on a 35 minutes lunch break. So why didn’t he tell me before I came there so that I didn’t have to wait? He knew what time I would arrive. After 35/40 minutes, when he was done with lunch, the tire technician said he didn’t have the tire I needed for my car, even though I gave them my tire information when I called them. The front desk guy went back again and found a used tire that had no thread left and wanted to sell me for $45. I said that it was insulting for him to give that kind of a bad tire for that price. I said let’s do 40 and finish the job (since I was in a rush). He didn’t accept it even after all the major mistakes he made. These charlatans are the disease in our community. What made me sad is that they’re probably Muslim since the front desk had Islamic symbols, even though they acted exactly as the opposite of a Muslim. I should know, since I’ve studied Islam for decades under scholars. Using the symbols of truth as a manipulative tactic to lure in customers and then mistreating seems like a bad thing to do when you will be questioned on the Day of Judgement."
"If you are looking for quick, affordable and reliable services, this is the place to go. I got my 4 tires replaced and wheel alignment done in 2 hours. Mr. Ali is best guy to work with. I would recommend this place for any tire service needs"
"Best customer service! I love getting my car tire service done here. Thanks to chapo for doing always great job"
"Fair prices and super fast, no nonsense service. They take same day appointments. For full service (labor and parts) of 2 front rotor/brake repair it was $350 total ($180 parts and $160 labor + taxes and fees). Done in less than 2 hours. Walk in because my car nearly broke down on hwy. For tire installation (if you purchased own tires) it’s $20/wheel + $10 total for rotation and balance. UPDATE! They finished my tire installation in legit 20mins. Floored!"
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