SAGA Kitchen,

1707 Lincoln Ave, Alameda, CA 94501, United States

"Egg drop soup with veggies +extra green onions 5/5 Customer service 1/5 - the Asian young lady with blonde hair @ the front should not be in the restaurant business. She was rude and light weight disrespectful as I tried to place my order she literally looked at her phone the entire time, gave me the most awful stare when she did look up, and walked away. Hopefully the owner's will put her in the back of the house, if they want repeat customers."

"The last time I ordered dim sum, I discovered that they are using frozen dim sum. The Potstickers were not freshly made. The sesame balls are small. My next visit I asked the young lady at the counter if they use frozen, and she said yes. The dim sum is from frozen. It looks nothing like the stock photos."

"Would I come back? Maybe not. WAS THE FOOD GOOD? No. DonBuri and the Ramen was just not it fam. Katsu sando good though. The robot? Cool and cute lmao. LISTEN, the food we tried, the don buri and the ramen, was just not it. For nearly around $20+, go to a specialize ramen or Japanese restaurant for that in Berkeley or SF or something. The Katsu sando, however, was good tho. The DonBuri was more of a "Scrambled egg and ground beef over rice", barely seasoned, and 80% rice. The ramen didn't taste fresh for the price, and was just nahhh."

"I waited a long time to try and finally made it. Wish I could say good things but overall, I was disappointed. Ebi Fry Bento had only one Ebi Fry instead of two as shown in the photo. Soboro and egg didn't have an authentic Japanese taste, kinda dry, buttery taste. I liked the raumen container which separated the broth, but the taste was so-so and the chashu was dry. Hamachi negi and Ikura sushi tasted good but fell apart. I think I liked the shumai the best but even that doesn't compare to other dimsum houses in Alameda. Maybe better if eaten at the restaurant and not take out."

"SAGA is a great little, family-run restaurant with an interesting concept - 4 restaurants in one. It’s got a solid ramen offering, deliciously fresh sushi bowls, and even dim sum. Best of all, they’ve got a robot delivery cart that certainly starts a conversation. They’ve got limited outdoor seating and 2 buildings side-by-side with indoor seating."