Starbucks,

17901 Chatsworth St, Granada Hills, CA 91344, United States

"I think your experience will really depend on who's on staff on the day of your visit. Drinks are undeniably, consistently good. Food are hit and miss. I know the employees are essentially just heating stuff up when serving the hot food items, but some of the staff will nuke them way too much. I've experienced both nice and toasty, and hard and chewy food orders on separate occasions. Sometimes the service will be amazing... especially at the drive-through window. They're always super friendly and cheerful. Unfortunately, the staff at the online pickup counter inside aren't as kind. They sometimes neglect to address and help pick-up customers in an orderly fashion. I've seen Uber Eats delivery people elbow their way to the front, ahead of customers who were there before them, and staff members will go ahead and help them before anyone else. Additionally, I LOVE all types of music, but they always seem to be playing Taylor Swift and Arianna Grande on FULL BLAST. Considering the fact that some of their early morning, in-house patrons are elderly or have special needs, it would be more appropriate to include a little more variety in their playlist."

"Ordered 3 different drinks off app. All 3 drinks were correct. Staff approached me and asked if i was there for pick up and handed me my drinks. Quick and professional service."

"Not the level of service I'm used to. I ordered my drink online and came in to pick it up. After waiting at the counter for a few minutes, not too long, I asked if one of the drinks on the drive-through window was mine. I was told no, and the young women closest to me asked for my name. She then reached below the counter overhang and handed me my drink. I would never have been able to see it, got no notification that my order was ready, and no one asked why I was standing there."

"Went at 9:30p ordered through the drive thru. Was rushed through my order, lady didn't bother to repeat order back. No manners, it was a big girl with head set on. Then got to the window, got another rude girl with a smart mouth 'Diana', thought it was a chore to repeat back my order. They shouldn't have jobs"

"This is a great Starbucks to do your work at if you want to get out of the house. There a lot of space and if it gets too noisy, just put on your headphones. I stopped by here while waiting for my tire change across the street. Their drive thru line gets pretty busy but they didn't have much people inside. Their hot chocolate is okay to me but it's not the best. Best advice if you don't want to wait long is to put in a mobile order if you're near the area."