Costco Tire Center

"I will never buy tires from this place again, rude , lazy employees. 3 Hours for a tire rotation , or make an appointment next week. Meanwhile 1 bay has a car in and 5 or 6 empty !"

"The associate put me on hold, and then when I was taken off hold, the associate said "thank you for holding, how can I help you?", and then IMMEDIATELY hung up the phone while I was mid-sentence. This happened twice in a row. The Costco stores themselves would NEVER do this. Many reviews say this already, but if you have a huge tolerance for bad service, but know you'll get your tires at a good price in 2-3 weeks with many potential issues with management, go with Costco Tire Center. That said, I'm going to my local shop for a new set of 4."

"I have rarely experienced worse customer service. During my 4 phone calls to the service center, they were repeatedly rude and short. When i went to pay for the tires, Poi the technician talked to me like I was 5. He even took a phone call when I was in the middle of asking him for a price break down, which he was unable to provide me. If you want tire service done right, go somewhere else. I ended up going to the dealer where the price was only $20 more and 100x easier to set up. I’ll pay the extra money for a half decent human being and less of a hassle. Poi needs to be reevaluated as an employee. This was not a bad day for him, he was rude to me yesterday as well. STAY AWAY FROM COSTCO TIRE REPAIR IN OXNARD!"

"I think the service could be improved. Being cordial and prompt to help value customers it is very important. I used to go to the Santa Cruz, CA Costco tire center and it was outstanding service. Oxnard Costco needs a lot of improvements in their tire center. It is always important to always smile and take pride of what you do but especially when you are representing an organization such as Costco, and especially when you buy a set of 4 tires for two vehicles. Thanks"

"Got my tires here twice but lately don’t know what’s wrong with the management at the tire center but it’s awful. They’re rude and they act as if you’re bugging them when you call to get a price on tires or they keep you on hold forever. you guys should be grateful you have a job. if you don’t want to work then leave and go find a job that you can relax at Costco needs to really stepped up their management skills because from what it looks like especially on the reviews they’re losing customers daily. I will take my business somewhere else from now on."