Burger King,

5950 Telegraph Road, Ventura, CA 93003

"Second bad experience at this particular spot. Second time that parts of my order are missing and some items changed from the order… Usually the employees have very bad manners and sometimes they barely speak English. I love Burger King, it’s what my family usually gets every weekend. Unfortunately I am considering finding an alternative due to the service at this place (not the food quality)"

"Escalating expert from Burger King. Terrible encounter again with this irritating confrontational Black/Hispanic cashier woman armed with a venomous personal disposition seemed ever eager to engage in hostilities with customer not for the first time. To harbor such ire within the workplace, and extend it to customers, is indeed pitiable. Looking at these bad reviews about her, this person looks like a trouble here in town. Long story short: I went to the drive thru last night and endeavored to place my order, the microphone seemed broken, a recurring issue I had previously reported, as had others. Even tho I kept repeating myself soon the impatience oozed from this black or hispanic cashier woman’s every word, a peculiar tone accompanying her retorts: "What What What, What you just said What” ”Louder, Ain’t hearing any what" One could be forgiven for thinking her talents might lie in the world of rap, were it not for the confines of her current station. All I replied was “I’m sorry but the microphone seems broken you guys should fix it”. Then she closed the window and had me wait in the drive thru for 15 mins and then came back threatened to call cops. I was there to get food not a fight over her own grievances, her ugly attitude or her middle finger. Even her coworkers were trying to stop her from escalating but she was just insane. Instead of her calling the cops, I called 911 over her concerning abnormal and weird behaviors and 911 suggested me report this incident and complaints against her to BK management team. No customer should be treated like this. Yet she stood resolute, perpetuating her unsightly confrontational demeanor doing nothing but escalating while getting paid at work… It is shameful and pathetic to bring her own resentment and attitude to work or even to customers. Just quit the job if she hates doing it. Don’t make BK look bad!! Let her go I’ve been a fan of BK but this encounter is unacceptable, me and my family will not come to this location again as long as she’s still working here."

"The person who took our order was inaccurate and rude. When we got our order, we realized we had been shorted items. I went back inside to get it corrected and had to explain it two or three times as she argued with me. When I got home, I discovered that our croissanwiches had been made wrong, so I took it back, arriving between 10:15-10:20 and asked to speak to the manager for either a refund or replacement of the food that was wrong, plus the two items that were now cold. I had to be insistent as she kept trying to ignore me, once I did get her attention, she argued with me and was very rude, and tried to dismiss my complaint saying that I'd ordered my food an hour ago (it was less than 25 minutes), and I had to explain several times what was wrong with the order. I repeated that I wanted the side items replaced with hot items, or a refund, and she ignored me from that point on until I left the botched order at the store."

"Tried to use the App to order but wouldn't work. Looks like the update didn't work.... Burger King App not good Tried the new French Toast Sticks which are really good much better than Wendy's French toast Sticks. We just did a taste test between the two. Burger King Sticks win hands down."