Geek Squad
3090 Stevens Creek Boulevard, San Jose, CA 95128
About Us
Geek Squad is a technology institution located at 3090 Stevens Creek Boulevard in San Jose, California, United States. Our Geek Squad Agents are experts in all things tech and are ready to help with any issues you may encounter. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. We can help with everything from phone repairs to setting up smart home devices, mounting TVs, and even repairing gaming consoles.
With Geek Squad, you can rest assured that your tech and appliances are in good hands. Our Agents are available 24/7, 365 days a year to provide repair, installation, and setup services on a wide range of products. Whether you bought your product from us or elsewhere, we're here to help.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech. Our Geek Squad Protection ensures that your devices stay working like new beyond the manufacturer's warranty. Visit us today and let Geek Squad take care of all your tech needs.
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Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
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Contact Us
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Reviews
"Terrible phone service gave me the run around to call different places with zero end result and incorrect information on TV not repairable. It is repairable by a real TV shop according to the one I called. Don’t call expecting help. Update 10/23/23 upgraded from 1 star to 3. As a total tech member I have got excellent support. The also did a hard drive recovery and it went well."
"No on-staff help. All your calls get redirected to an out of state call center. So don't accidentally leave your purse or no one will answer on location for lost and found."
"Both people I talked to at Geek Squad would not listen to the problem I presented to them and assumed that a simple data transfer was what I was after. Though I was attempting to transfer data, the problem I was trying to fix was that, what I was trying to transfer files from, wasn't showing up on my computer or any other devices. However the refused to listen and kept sending me over to mobile who was not staffed."
"Very poor service. Took an hour to get paperwork done for an iPhone screen repair and they made a mistake and it wasn't done the next day (they guarantee same day repair!!). Had to call multiple times to check status and turned out they had to send it again the next day only to receive it day after."
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