Burlington,

575 Fletcher Parkway, El Cajon, CA 92020

"Horrible customer service, maybe the company should provide incentives for the employees. They are all miserable. Second time here, never again."

"I stopped by while waiting for car to be serviced. Got a great buy on name brand moisturizer, car air fresheners and cologne for my son. Friendly fast service from cashier. All employees greeted me extremely nice."

"What I expect from this chain is not what you get from this location. Usually a trip to Burlington Coat factory is like going to a high end department store but with reasonable prices, my son even calls it the fancy store. This location feels more like crazy earls bargin basement. The outside looks decent enough and is located on the edge of Parkway plaza. The mall location should make this a huge draw but instead it's almost forgotten. The store entrance is only am escalator down to a basement. The location is also where building hvac dumps hot air so it's rather warm down there. Once down stairs you find the tall shelf maze of last minute shopping pressure to the check outs area amd the immediately half filled shelves and often stuff just piled on shelves with no order. Layout is a convenient circle allowing entry circle the store then leave but you always feel trapped and uncomfortable while down there. The lack of anything upstairs, no actual mall entrance, emptiness of shelves, and uncomfortable location means stay away from this location. The only upside was the staff. The 3 whole employees for a massive location (one of which whose sole job seemed to ride the escalator up and down to watch the entrance and help people coming and going, they were all great."

"Store is dirty from the entrance! Food on the floor, the elevator is dirty, restrooms are locked up!! What if an old lady like my mom who needs it while shopping do!! What about ladies with kids!! Ridiculous! They need to bring someone to clean the store and they need to open the restrooms!!!"

"Went with a friend looking for sneakers. I hadn't been to this store and was very amazed by the wide variety and selection of clothes, shoes, toys for the kids, ect. The prices were very reasonable. The store was very clean and there was a sales associate near by in each department to ask questions and locate where specific items were located. I plan to go back soon for a couple winter items. I recommend this store to everyone also being located at Parkway mall everything you need is located there in close proximity."