Forever 21

"Personally I like forever 21s clothes and this shop usually haves something new or new themes every 2-3 weeks"

"Everyone that works at this location is rude and lazy, including the manager. They laugh and talk about customers while they’re still in the store, and if you try to get assistance beyond the cash register they won’t come over to help you."

"Ordered a shirt for Convenient Order pick up on Tuesday 9/05/2023. Order slip was misplaced and order was completed until Friday 09/08/2023. I needed the shirt for Thursday. When I came back from vacation, I went to the store to pick up and they closed down the Order Pick up Register. Made me wait in a line for 25 minutes, just to pick up a shirt that should have been ready 8 days earlier. Complete failure in service expectation. Would not recommend placing order at this location with out following up with ayote staff every step of the way. Fashion Valley fulfilled my other 3 orders same day. 09/05/2023"

"No signs posted and tags on all these items say $15! Get to the register oh no only $15 each if you buy two. So I ask to speak to a manager couldn’t see her name tag but whoever was working 12-11-21 around 8:30pm short over weight Hispanic lady very rude comes over stating “No only $15 when you buy two. That’s what all the sings say also.”I let her no there are no signs posted at all. That even the tag on the items state $15 door Buster. She continues on very rude no I see they say that but it’s wrong it’s buy two get them $15 each. She wouldn’t honor the price on the tag. Said you should really read the signs posted. As you can see there are no signs. She was beyond unprofessional rude and I don’t know how or why she’s a manager but they really need to have someone train this woman. Or better yet get rid of her all together."

"Great choices, great customer service; needs major support ....over crowded racks, not enough employees to keep up picking up after lazy customers. Very disappointing! Help the employees!! They work hard."