Dickey's Barbecue Pit 4630 Natomas Boulevard, Sacramento, CA 95835

"I called in an order right before closing. I appreciate them for taking my order but it was not a quality meal. I didn't know I had to request bbq sauce. The meal was in a stapled bag when I picked it up. Needless to say, I called about the order the next day and the manager re-made my order with no problem. I truly appreciate her!"

"I had a serious BBQ craving today (1/29/24). I went to place a take out order. When I walked in, there was only one person working, who told me he was behind and it would be a little bit of a wait. I said no problem. Shawn was fantastic. Trying to knock out orders by himself as quickly as possible. He did everything he could to keep me posted on the timeline. He did everything he could to make sure I was taken care of along with everyone else who walked in either to pick up or order. It took quite a bit longer than usual to get my order but I didn't mind because I could see he was trying his best and doing it well. Food was good as usual for an established chain. But Shawn's service was above and beyond."

"I ordered three meat combo with two sides: Kielbasa, brisket, and ribs, with cole slaw and baked beans. The pros: The kielbasa was good, nothing special but as advertised. Slaw was fresh. Beans were good, nothing special but decent for the price. Spicy bbq sauce was average. The cons: Both the brisket and the ribs were terribly overcooked... charred, dry, and stringy."

"If I could give 0 stars I would. I had to wait 45 minutes for my curbside pick up. They never brought it out so I went in and was handed a tiny crumpled brown bag. When I said it was too light she stated she was not the one to prepare the order. I told her the 10 piece wings were missing and large fries. She looked at the receipt and proceeded making an order. I looked inside the bag and discovered two tiny sandwiches with smashed meat pieces. Pictures will be provide so you be a judge of it. In my opinion those workers are bad representation of the business. I understand they work hard but that was bad especially when they tried to scam me out of half my order. Plus, sandwiches didn't even have pickles or onion. The lady gave it to me separately. Oh...and chicken was undercooked so as fries...well that's a health hazard. Maybe City needs to inspect their cooking conditions."

"The ladies here could use a customer service class on friendliness, but I guess that comes with the territory when offering fast service. I like that they also offer military discount, so two pluses. I got the pulled pork sandwich meal and it was pretty okay. The macaroni and cheese wasn't all that great, but the potato salad was better. However, I didn't like the huge chunks of potatoes that was rather steamed than mushy cooked. Will not be trying this place again, but it was worth trying for one night."