McDonald's 556 East El Camino Real, Sunnyvale, CA 94086

"This McDonald's is great. The problem I have is that using Arch cards can be challenging and I would recommend people to NOT buy them because of the headaches that come and might come with them: Scratching off the coating to access the pin might result in some of the pin digits getting scratched off as well. McDonald's doesn't allow McDonald's Arch gift cards as a form of payment when using the app. Who's idiotic idea was that, anyway? Ridiculous!"

"Great location‌‌, great workforce dominance of women efficiency running a busy store. The hungry diverse customer base including me, a truck driver, a student all happy to see the quality operations, management of women and customer delivery at the best!"

"Went here with my mother for lunch over the holiday weekend. She has a service dog that goes everywhere with her. We sat down at a table. An older Latina woman comes up to me and says I have to hold the dog "because of the children". This woman was with a group of customers at another table across the restaurant. Turns out, she was the Grandmother of the people at that table and one of the Managers at that McDs. I explained the dog is a Service Dog for my Mother and has no interest in her children who shouldn't be running around the restaurant in the first place. She shook her head and repeated that the dog had to be held because of the children. I told her that those kids are not my problem and we don't have to "hold" a service dog who is behaving just because she can't control her grandkids. All the while this is happening, our service dog was laying on the ground under the table with his head on his paws staring at us. She threatened to call the police if I didn't hold the dog. Knowing she could make up whatever story she wanted if she did call the police (who would automatically believe her over me), I complied since we had already ordered our food. Gave it two stars because the Cashier was nice. Definitely not returning to this McDs."

"Went here at 6 pm for nuggets and fries. We went inside to order. The ordering machines in the lobby were taken apart, with pieces and wiring everywhere! The two technicians working on them were painfully unaware or unconcerned they were in the way. There had to be a better time for the repairs to be done. What a mess, and they were very in the way. We stepped up and ordered 2 10-piece nugget meals. As we filled the pops, we waited for our food to appear. It was quick, and we took our beg and drove the couple of blocks to our hotel and sat down for some dinner. OMG... this was the worst, cold, and firm nuggets and french fries I have ever had the dissatisfaction of being served! Disgusting. Gross. I can not believe the manager on duty didn't "waste" this food instead of selling it. "WASTE" is a term used for throwing away nonsellable food and noting the quantities on a chart, especially food that is past its freshness time. This was garbage. I paid almost $24 for the worst McDonalds food I have ever had. When we got to our room, most had to be tossed, because there was no eating this!! What a waste of money. The employee putting this food it into the bag should be admonished, and the manager should be fired. This store is a mockery of all McDonald's everywhere."

"Shrinkflation in full effect not just here but all of them in the area! I don't visit any McDonald's often but just a few times a year but when did the price of a cheeseburger skyrocket to $2.70? And the fish filet to $5.80 especially when it's just 2"x3"? Utterly ridiculous! Half of my fries were under cooked and all under seasoned."