BAMBŪ Desserts & Drinks 189 West Washington Avenue, Sunnyvale, CA 94086

"Nestled in a area of a bustling neighborhood and future neighborhood as there is a lot of construction going on with new apartments coming into the neighborhood this place is a staple for many delicious treats and snacks not to mention the delicious drinks they have available. I ordered the yogurt combination which comes with mango strawberry and kiwi. It was delicious. Although the presentation was not as what I had previously. It still was dam tasty"

"Ordered smashed avocado, bambu special and jasmin green milk boba. Size is way smaller than that of other places, small quantity for high price. The $8 bambu special is water down, artificial and bland tasting. My son gives it 5 out of 10. My smash avocado is just average, nothing to rave about. It's a mixture of avocado, jelly, sugar and ice. It's also hard to suck the avocado out from straw. Paid $23 for three drinks, quite pricey considering the size and quality. At least I got to try it but I am not a fan. Store ambience is cozy and relaxing, beautiful decoration however I found those colorful lanterns overwhelming. Window seat is good for people watching although it's not comfortable."

"I'm surprised at the wide assortment of desserts and sweets from here, from the Che, boba drinks, waffles, and so much more on the menu. I found the inside really cute and decorated nicely with the plants and florals. The back area with the floor seating and low tables were very pretty. We ordered a bunch of Che drinks, I got the #5 Smashed Avocado and my boyfriend got the #12 Taro Lover. Service was timely. The avocado flavor was great, but personally I enjoyed my boyfriend's Taro drink more than mine. For my personal preference, I wish that the #5 Smashed Avocado Che was milky and creamier. It pretty much just tasted like avocado chunks and ice, with only a bit of condensed milk. I understand traditionally that it uses condensed milk, but it would be nice if it also had evaporated milk or coconut milk in it. That's why I preferred the #12 Taro Lover. The actual Taro paste at the bottom of the drink paired so nicely with the coconut milk. When I come back in the future, I'd get any Che drink with taro and coconut milk because it was so lovely."

"I walked in on a Friday late afternoon/early evening and there was no one else in the store -- except for one other customer who walked in ahead of me. The parking lot was packed and tough to find a spot. There weren't any employees around. The person ahead of me was waiting for her order (which she made before I got there or online). When the employee came with her order (which seemed to require additional attention or customization), that's when I finally found an employee to take my order. I then noticed a doorbell on the counter to signal someone. Once I made my order, it was ready pretty quickly."

"Worst place to have any drink. Worst business. Worst customer service. I generally don’t write such harsh words but my patience was tested today. I went there with a friend today. This was my first time at this place. I wanted to order Mango Dazzle. I asked the lady at the counter if she could tell me about ingredients of this smoothie. She said I don’t know. I asked again, if it’s possible to get that without sugar. I was just done detoxing and sugar makes me sick. She redirected to the tablet where I selected “No Sugar” and “Almond milk”. My Mango drink very clearly had sugar. It was very sugary and I could totally taste it. I still didn’t say anything. After a few sips, I saw a black bug in my drink. I immediately took it back to the lady. She argued with me that she can’t see the bug and tried to stir my drink to hide the bug. Luckily it came on top again. I also asked about added sugar, she lied again that no sugar was added. She said if I want to exchange my drink. I was disgusted already and wanted to leave. I said NO to another drink and asked her to keep my drink. She said a firm NO that she can’t take the drink back and can’t issue refund. I was out of my patience and mentioned I need to complain about the bug in the drink!! She then ANGRILY stared at me for the next one minute. We were just staring at each other for one full minute. She looked super angry. In the same angry attitude, she turned and did something at her register and gave me a receipt saying take your refund. Not sure if someone ever taught her anything about CUSTOMER SERVICE, specially when a bug appeared in my drink. She lied about sugar too. Here I am, sitting at my couch with upset and aching stomach. Imagine how serious she would be about something people are allergic to. Consider my one star towards the cool interior they had. But negative stars for their drink and the angry employee. Needless to say I am never going back there again!!!"