H&M

"Bought Christmas earrings. They are all the rage!!! I'm getting so many compliments!!!!"

"H and M in Tyler mall is always a good option when you are on the run, the staff is friendly and helpful, always have all the sizes and help you when you need to exchange our return"

"I liked the beenies I'm going back to get one next week, Wednesday" it will be my Church Beenoe on Wednesday instead of the U.S.C. Beenie...Lol"

"Love H&M but wow this store was a mess. Clothes on the ground and clothes inside the dressing rooms. Clothes that were on the rack had stains. I asked an employee for help with an item and she ignored me. Maybe she didn’t hear me so I asked again. The employee wasn’t willing to help kind of brushed me off and just said no. Didn’t ask any other employee or offer to look in the back. Manager at location needs to improve employee moral. Over all just not a clean store and no helpful employees."

"I purchased two jackets for a trip I was taking to Colorado. Ended up not taking the jackets so attempted to do a store return today. I stopped at a restaurant to eat first and then headed to H&M with my left overs in hand as well. At the counter, a staff member (who clearly did not want to be there) assisted me. She told me the jackets smelled like perfume and could not be returned because they were not in “original condition.” I asked for a store manager. Claudia the “store manager” came out and stated that the clothes smelled like food (but the first employee said perfume) and she could smell it through her mask. I explained to her that I did have some leftovers here in hand and that may be what she was smelling. Claudia did not meet professional standards for being a “store manager.” She told me to take the clothes home and “air them out” and come back in two days. This store is 40 minutes away from my home. It is not right down the street. Claudia was being prideful and did not want recognize her mistake. I will no longer be supporting this H&M location. Their staff is not properly trained on how to treat their customers."