Forever 21

"Thanks to Meli I got to shop more, she told me about their sale and I ended up spending more than I wanted to in nice clothes. I loved the energy there and customer service and when that happens we come back. I'm sad to see not everyone got the same experience but definitely mine was great meaning they're improving in customer service. The only thing I was concerned me was the security tags that kinda ruined the clothes, when they removed it there was small holes on the clothes, it's upsetting when you paid $30 for a Tshirt that it's ruined by the security tags. I hope they work on something else without damaging the clothes. The only reason they won't get 5 stars it's because of that, everything else was great."

"Literally went in there at 8:30 with 20 minutes to spare and look at the jewelry they don’t close until nine I called ahead of time and this woman stood there at the door, asking me repeatedly if she can help me. I don’t know if she had somewhere to be but it was just completely uncomfortable. It wasn’t even rude. It was just uncomfortable. If someone Tell you they’re OK they don’t need help I think it’s very weird to sit there and ask five more times And then to lie and say that they’re closing right now I don’t know if it was racist or she had somewhere to be, but it was completely uncomfortable. I don’t have the energy to call her manager tomorrow so I’m voice typing this review I don’t know why, but it just reminded me of a horror movie the way she approached me seemed creepy I’m gonna leave the date and the time, so hopefully if a manager does see this, they’ll be able to find out which woman this way. Again, some thing about the way she approached me was very creepy and then to ask me about five times. If she can help me I get it. Maybe she hated the fact that I came in 20 minutes before they’re going to close but it’s a mall I was just going to look at earrings and then leave And sit there and ask me if I need help about five different times just to tell me that you’re going to close because I don’t want your help. That’s just so weird. Nov, 30,23"

"cashier woman was absolutely rude and they stole money from me wont shop here or at any forever 21 again greedy coorprate company"

"It was clean and a funky variety of clothing. No one greeted us, and it was not busy at all. They saw me but never said hello and if I needed help finding anything. I do like when friendly staff acknowledge the guests/customers."

"Reluctantly came in with my teen daughters Saturday night, casually looking around as they tried on clothes. Then, as I looked around, I found 3 super cute blouses for work at incredible prices!! How great is that? The young ladies working that night were all super friendly and helpful!!"