J.Crew Factory Men's

"Don't be fooled by the name, this J. Crew is not for men. It's an outlet store for women and children."

"Awful smell. Female employee had a bad attitude. Awkward experience. J.Crew has a reputation to uphold. Given the vibes at this establishment, I'd rather pay full price and receive a standard experience. We left immediately."

"Place smells like mildew. I politely pointed this out to the woman behind the counter. She passive aggressively said she didn't smell it but would have someone look into it, that maybe they needed a new AC filter."

"Outlet prices with J.Crew quality! The perfect store for women's, children's, and men's clothing! The first time I went was last summer with my school-aged daughter. Fatima patiently helped us pick the perfect clothes for my Princess even though the store got pretty busy with just one other employee. What amazed me was that she was helping other customers with their questions without compromising anyone's needs. Obviously, we kept coming back - it is now part of our once a month "Saturday trinity" along with Barnes n Noble and Cheesecake Factory across the parking lot! Recently, Mercedes also courteously helped us out with smiles galore! My daughter was not in the best mood because there was a blackout in the entire mall, so she could not have her cheesecake for dessert at the Cheesecake Factory (they couldn't take additional orders because of the blackout that happened in the middle of our meal). Well, Mercedes brightened her up, and of course the nice clothes and accessories helped, too! I am so glad that we have this store at the Bella!!!"

"Went there today to get some" return to the office " outfits for my sister. Mercedes the Pettit Asian was helping me. She was very busy since it was only her and another employee but she was there when I needed her help but never hovers. She was efficient, fast, and pleasant. I was impressed because I overheard how she dealt with a difficult customer's unreasonable demands. She was firm without losing her professionalism. At the end that customer calmed down seeing Mercedes had done all she could to help and had provided information to call ( it was an online order issue). A plus!"