Starbucks

"I go in to this Starbucks almost every morning and order the same drink I been ordering for years. On NYE, I came in and ordered my regular ice coffee except this time, my drink was made incorrectly. So I politely asked the barista if she can make me the correct drink. This barista has always been extremely rude - one time I asked her for a straw and she was so annoyed that she had to give me one because she made a loud sigh and then threw the straw on the table and walked away. One time I asked her if she could stir my drink because she gave me my ice coffee half black and half white - she stirred the coffee for me and never once said one word or even looked at me - even when I said thank you, she just walked away. She has absolutely no customer service skills and she gives off the most negative energy every morning. Her name is Yan - something - she’s Latina with long brown hair with bangs and big round glasses. On NYE when I asked this barista to remake my drink correctly she said, “I’ll take care of it”. So I waited about 10 minutes or so and noticed that the place was almost empty and I didn’t see anyone correcting my drink, so I walk up to the register and asked if my drink was finished - the barista (Yan- something) pointed to a plastic cup filled with a bunch of coffee syrup. My complaint was that my coffee was missing several pumps of syrup and I cannot measure the sweetness of the drink by just pouring a cup filled with syrup in my coffee because there were several pumps of syrup in my coffee already. So I asked again if she can just remake my drink correctly and she responded by saying, “why!? So you can waste all my coffee syrup” I responded back by saying, “you know what, never mind, I’ll just call your manager. She responded by saying, “go ahead” - the outcome - I just threw the coffee away and walked out. A waste of time and money. Starbucks please do better and stop hiring miserable people."

"I get an ice coffee with a shot here every once in a while. Usually they get it right but for some reason they demolished my order last time lol. It was totally wrong. They even gave the espresso as a shot on the side so they had to mix it in for me to try to fix the order. I mean every other time they understood so I guess it's prolly just someone new."

"2nd time in a row my non-complicated drink was made wrong. First: venti Black tea lemonade w/ xtra tea- received no lemonade. Second: Grande oat milk Chai latte with a chai tea bag- received a tea misto with 1 tea bag (a grande chai misto comes with 2 tea bags by default so it was too hot AND to weak."

"Starbucks at 150 Van Ness is a very comfortable and convenient location. The entrance door is located on Hayes Street. The dining area has 6 tables with both individual chairs and bench seating. The bathroom requires a code for the door which is attainable from the cashiers. This location offers Starbucks WiFi."

"I never thought I would be impressed with a Starbucks faucet features. The faucet has three different contraptions. It has a soap, water and air dryer touchless features. It's pretty amazing! I can always count on a consistent Starbucks product no matter what city I'm located. It was the perfect bathroom pit stop, since the Civic Center wasn't open. Everyone was friendly and helpful. IG:SACRAMENTOHONEY"