El Pollo Loco,

123 E Holt Ave, Pomona, CA 91767, United States

"We ordered the 8 piece chicken dinner. Quite disappointed. The chicken pieces were overcooked and a couple just burned. The beans sat in an excessive amount of liquid (not sure what it was). The gravy was totally fat. Lastly, the small containers filled supposedly with avocado was incorrect. They contained green salsa. Certainly, we were doing."

"Night shift. Guy and girl Monday night around 9:30pm well for starters rude said ‘we don’t take food stamps’ and we said nothing about food stamps used money. And then had no manners & lastly I ordered churros it showed on my receipt yet they forgot my churros to give me my churros I paid for. Go to Laverne el pollo loco they’re way more mannered and on point. This people here work like they don’t care and hate their job…"

"We got the family feast meal. Beans were cold and had a bad taste. The dressing for my loco salad was not good ☹️ it was watery. I always get my food at other locations but I wanted to give it a try and I regret it!!"

"I order 12 piece meal in the drive-thru. The cashier Carissa was not paying attention, she was busy talking to another employee, had to repeat my order 3 times, then I waited 30 min to get my order and when I ask for some utensils, Carissa said "you have to wait because we are really busy" when I arrived home I got hard skin burned chicken and the mashed potato was like dough. Terrible service and the food as well."

"Brandy...Brandy...("sweeter than candy") the Manager runs a tidy ship. the best location in the "chain"! Fresh and juicy...full size chicken portions...no "skimp" here. The new $5.00 meals are terrific...well-balanced and filling. Lively staff keeps everything spotless...and happy. Always full but they keep it flowing. Good place to meet others...easy to locate...free parking. They just finished a drive to feed the hungry...(raised a lot of money) from this location..."good-on-you!" Overall, I believe Polo Loco has "nailed fast-food!" For Health=5☆'s...Price=5☆'s... Service=5☆'s...Location=5☆'s...Taste of Food=5☆'s! Been coming here for years...on my top 10 Fast-food List!"