The Crab Shack La Habra

"I’m here visiting family and I really wanted a seafood boil. I ordered through Google food and my ítems were stolen. I called the restaurant and they told me to call chow now. I called chownow and they said to callback to the restaurant. No help, no assistance, and no empathy. I even had my dad check our ring camera. The food never showed. Hard earned money wasted."

"Family of 4 - ordered combo#1, clam chowder, crab shack fried shrimp w/ fries Combo #1 - 3 out of 5 We chose clam, shrimp with head on, and crawfish. It came with two corns( looked like one corn cut in half), four potatoes( probably two red potatoes cut in half), and some sausages. I think I will just get two pounds of shrimp and crawfish if I were ever to get this combo again. We got mild but it was a bit spicy for kids and too garlicky( too much chunk of garlic). Clam chower- 1 out of 5 For 10.99 and the portion was just so tiny. There were hardly any clams but lots of celeries. I cannot believe I paid $11 for this "clam" chower. Crab shack fried shrimp with fries - 4 out of 5 Probably the best from what we ordered. Fries tasted good, not soggy or tasted oily. There were like 6 fried shrimp that didn't need any more seasoning. FYI, if there are 6+ people in your group, they add a gratuity charge."

"If I would be able to put no stars I will. I loved this place food is good service was great until yesterday. My go to combo is #2 when I get home I realized I am missing my snow crab legs called the restaurant to let them know about the issue phone doesn’t ring just giving me some bogus error message. It was 9:20 they close at 10. What a coincidence phone is not working. Decided to drive out since I was not able to speak to anyone over the phone. Here I go waisting another 20 min to drive out there let Employee LIZ know I didn’t get my order right she now makes me wait even more because she needs to call her manager because she “can not be giving food away”. Give food away ? I paid for my order and did not receive it correctly let her know she can watch footage as I am just trying to get my order correct to feed my family and now they are delaying my dinner due to their ignorance after almost 10 min of calling her managers she wants to apologize and offer fries and beer. I did not take the offer I don’t need no fries I bought some myself a beer who wants to drink a beer after such inconvenience. I am not asking for free food I just want what I ordered. I finally get my crab legs 20 min later. By the time I got home 1 hour later food was cold ugh really not the dinner I had planned. Customers are paying over 100$ for food the least we can get is our order right and not get questioned instead of apologizing and making it right. I will have to think twice now about ordering took and extra look hour to get my dinner correct."

"we were quickly seated and tended to by the waitress. we had a few minutes at the front counter to look over the menu so we already knew what we wanted. i ordered the 1 pound of shrimp w/ the head attached. i went with the 'medium' heat and it was just the right amount of heat but i should've went with the spicier one. i'd like to come back and try another one of their seafood dishes. the cajun fries as a side order was a great portion size as well."

"Really friendly staff. The blueberry lemonade is really refreshing, you definitely want to try it, especially on a really hot day. It’s a really cool place to go have dinner with your loved ones on those days you just don’t feel like cooking. My girlfriend loved her sandwich; I think it was the gumbo sandwich(with shrimp). I loved my shrimps but would have loved them a lil bit more spicy. I loved the fact that it didn’t take forever to get service and all. Thumbs up."