Pho Crystal 3 Carson, CA 90746

"I have never had pho before and finding the place was difficult and once I was in I wasn’t even told hi or anything . They then said take out or sit in I said sit in for two and I only got one menu I then asked for a second one for my daughter. Then I asked to use the restroom and the one restroom had no toilet seat covers. When I asked a male working there and another woman was present she expressed they didn’t have any at all. Giving that it is a food restaurant with no toilet seat covers seems very unsanitary. No apologies were made. Terrible experience for me overall. I left actually without using the restroom."

"I ordered pork spring rolls and checked with the person on the phone that it was indeed pork. I picked up my order and drove 20 minutes back home (40 min round trip) and when I got home ready to eat, I realized the spring rolls were all shrimp. Not pork. I called them hoping to get a refund because I did not feel like driving 40 minutes round trip just to get my order fixed. They didn’t even apologize. Not even once. Instead, they told me to bring the food in and they would change it for a new one. So I told them I live 20 minutes away and would prefer a refund. And they told me that if I wanted a refund, I would have to bring in the incorrect order as well as the card I paid with (which doesn’t make sense because I paid with Apple Pay?). So I made the drive over again. When I got there, there was no apology, no nothing. The man who seemed like the manager just completely ignored me and the girl, who seemed like a waitress just handed me my food and took the wrong order to the back. I didn’t get any kind of service, they did not refund my money whatsoever and just made me drive for over an hour to get some spring rolls. I will never be coming back and I hope they fix their customer service. Also the meat to veggie ratio on the spring rolls are absolutely horrid."

"I had been here, but i believe it was called Pho King back in the day. Came for breakfast on Saturday morning with the wife. The food was good, although I asked for no cilantro and onion and still got it, but no worries. I ordered the beef ball pho, and my wife ordered the chicken pho. We also shared spring rolls, chicken, and pork. All the food had great taste and will come back again."

"Ordered online and picked up. Order was ready when I arrived. Unfortunately, the food was extremely disappointing. The shrimp in the vermicelli tasted like BBQ sauce and the shrimp weren’t cleaned first. Tasted gross. Zero flavor to the supposed fish sauce. A huge waste of food. Completely Americanized and not authentic. The lemonade was at least good though had too much ice."