HotBox Burgers 1030 West Martin Luther King Junior Boulevard, Los Angeles, CA 90037

"Slow service. Really tired of having to go to these places and my food takes 20-30 mins for a hamburger and fries….. like I just think they are to slow and don’t have enough cooks to keep up with the volume of orders they put out. I could barely hear the girl behind the counter…its a little to loud in there for me to hear her and she could barely hear me and I wasn’t going to yell my order. Customer service #1 rule WEAR A DAM NAME TAG! I have no idea who is taking my order and don’t have a way to greet her at all. Dirty dingy sweater that doesn’t have a company’s logo. It’s just raggedy and the time takes to long. Black people really need to take a class on customer service skills….because the girl at the cashier has a serious straight face and didn’t greet not one customer with a smile. Sick of spending my money with angry faces and lack of friendly service. I won’t be back and I won’t recommend."

"Perfectly decent burger with a soft bun, velvety melted cheese, freshly sautéed onions and nice nice dill pickle chips with mustard. Melts in your mouth sounds corny but it kinda does just that. Everything else looks good; the joint is clean and uncluttered and the service is very friendly. Take out only"

"Very welcoming atmosphere. The cashier was nice and answered all our questions. She was informed about the items and what she had in stock. I got a turkey cheese burger combo, and it was delicious. They did not have sweet potato fries, but the regular fries are seasoned and taste good. Also got the Oreo Churro Sundae, and it was good too."