Wendy's,

3504 West Century Boulevard, Inglewood, CA 90303

"Recently I placed an order at this location Beware mobile order users who place orders at this location, this is the 3rd time I’m told at this location that they are out of an item after I’ve placed an order on the app. On nov 8 midnight I placed an order for chicken nuggets after wanting some after work. I inform the worker that I’m here to pick up a mobile order and I’m told to go to the next window, I get there and I was being charged for an order, I let them know I paid through the mombile app and then get told that my order was not in their system. Both the worker and night manager are “looking” for my order and then get told my order was not in their system and that they were out of chicken nuggets, why not tell me that before pulling up? I go to cancel the order and the app tells me it was already processed and refreshed my screen. I contacted Wendy’s for a refund and was only offered store credit of 20, my order was 15$ Wendy’s I just want my money back, i dont know if the workers were just finding an excuse to not complete my order or what but it’s the 3rd time now, I was told by a Wendy’s rep that a general manager would reach out but it’s been radio silence Do better please, I had to go to another location to get my food"

"Placed mobile order and got into the line as directed on the mobile app. After waiting 25 minutes on the super slow-moving drive-thru, the manager inside asked me to get into the line inside as they don't give mobile orders thru the mobile app. Now I am ins8de and waiting for over 15 minutes and noone can still give me the mobile order I ordered about 45 minutes ago. This must be a JOKE. Stay away from these incopetent folks if you can. Edit: ended up cancelling my order due to the incompetent manager, Dante and his rude attitude. Wasted around an hour in this clawn show"