CAVA

"Delicious, quick and easy food. Visiting from out of town and needed something to eat while we were out. It reminded me of a Mediterranean chipotle. Very fresh tasting food and staff was polite. Bathroom was completely out of toilet paper and paper towels."

"I have been a fan of Cava since they opened in the DC metro area, but this location is horrible. Food was Ok but the place was disgusting. There was one other customer at the time (3:20 pm is slow) but every single table was dirty. Even outside, they were dirty with flys. We ultimately gave up and sat on the tailgate of our car. Topping it off, the ice was broken. Whole experience spoiled my appetite as I doubt the cleanliness of the kitchen at this point"

"Worst CAVA experience ever.!!!! I love CAVA and have eaten it hundreds of times, but this was the worst experience..!!! Not because of only 1 but numbers of reasons… on October 1st,2023 @12:30pm. First, I went to CAVA santa monica to get 10 Falafal bowls for my birthday get together, as they don’t do catering and couldn’t order it in advance. I didn’t mind waiting there as I understand that they have to make everything and it might take time. But, manager Audrey was like we cannot take huge walk-in orders. I requested her that we are 4 people picking up 10 bowls, can we order 2-3 bowls/person? She refused to even listen and was repeating the same stuff. Second, I got out of the CAVA and ordered online to pick for 9 bowls. It was showing 20 minutes or so. After half an hour I went in asking to pickup my online order amd again she was so rude and told me with a bad attitude to wait for another 15-20 minutes. And asked me to step aside so rudely otherwise she would call the customer service and cancel the whole order of mine. Third, they started making my order after I went in to pickup. After 15 minutes, it was ready and when I was asking for sauce/dips, which are 1 or 2 per bowl, in case of this I should get max 18 dips. But I was asking for 15 dips, and again Audrey was so rude and telling other employees not to give this much dips. This was the worst restaurant experience overall and I feel so sad that some people just don’t understand how to talk to the customers and they don’t value their customers. P.S. this happened when there were no one in line to pickup or walkin for anything."

"First time here since hearing rave reviews and they did not disappoint. I got the hassani chicken bowl and the kids pita with chicken. The bowl was delicious and very filling and I couldn't finish it all. All the ingredients tasted very fresh. The kids pita comes separated in a tray that you assemble yourself. They come with some delicious pita chips that were so flavorful, I even went back to purchase more. Besides the food, the customer service was excellent. Overall, I would definitely come back again."