Sears Heating and Air Conditioning

"the team who completed our new roof were great. The house and area were clean and neat. All debris was removed. The job was done on time and the inspector spoke highly of the work done."

"Need replacement windows? Don't look any further they got your back. Material quality, cost and installation labor and quality are excellent in my experience. Very, very satisfied!"

"They came out to fix our air-conditioning unit last year. They replaced a motor and failed to pull out the drain plugs on the motor. This caused the motor to fail in 109° weather this year. We scheduled and appointment with them to come fix it, and they canceled the morning of the appointment and said they wouldn't be out for two more weeks. When asked the reason, the person calling me said, "I don't know they don't tell me, we just won't be there." Their work is shoddy, and I suspect designed to fail to drum up more business. Don't waste you money, go with someone else."

"We did vinyl siding installation through Sears. Although the project took longer than expected (mostly ordering the materials and waiting for the actual installation), we are very satisfied with the results. Andrei was always on time, was very attentive to details and did a great job."

"I had 14 windows replaced in my home because the previous owners installed the previous windows themselves and they weren't installed correctly. I selected sears because I wanted to be confident that I was getting high quality windows and that they were installed correctly. Unfortunately, I feel that I have ripped off. You can see by the attached pictures that the quality of the finish on the wrap around the windows is extremely poor. I have called and emailed about it and have been told someone will contact me to fix it and I have yet to be contacted about it, even after multiple calls. Recently, I discovered that the locks on two of the windows aren't working properly. I called on this as well and was told someone would get back to me. A week later they have not. This is really concerning since this is safety related and not cosmetic. I recommend not purchasing from Sears."