Star Motors European Service 32961 Calle Perfecto, San Juan Capistrano, CA 92675
About the Business
Star Motors European Service, located at 32961 Calle Perfecto in San Juan Capistrano, California, is a reputable car repair and store specializing in European vehicles. Our factory trained and ASE master certified technicians are dedicated to providing high-quality service with exceptional value. We pride ourselves on our attention to detail, skill, and expertise in inspecting, diagnosing, and repairing vehicles.
At Star Motors European Service, we prioritize clear communication with our customers to ensure that recommendations are easily understood. We offer a 3 year / 36,000 mile warranty on all parts and labor, demonstrating our confidence in our work. Our team provides live updates via email or text and offers online payment options for convenience.
We strive to be customer-centric, focusing on building relationships through honesty and transparency. Our goal is to educate and empower our customers so they feel comfortable with any repair shop. As a dealership alternative, we are your one-stop shop for European auto repair in San Juan Capistrano, using only high-end parts and professional service.
With same-day service available by appointment, we aim to have your vehicle ready quickly. We also offer a shuttle service through Lyft for your convenience. While our specialty is European vehicles, we service all makes and models without voiding warranties. Our family-owned and operated business has been serving the community since 1985, with ASE Master Certified Technicians boasting over 145 years of combined factory trained experience. Experience VIP service and competitive prices at Star Motors European Service.
Photos
Location & Phone number
32961 Calle Perfecto, San Juan Capistrano, CA 92675, United States
Hours open
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I would give Star Motors 10 stars if it was an option. We took our Maserati to the dealer for repair and got a $5500 quote for a leaking main seal. We decided to get another opinion and gave Star motors a try. They found that the main seal was not leaking at all and found a leak coming from the turbo fuel injector. The repair ended up being $850 vs $5500. I am a customer for life now and will never take my car back to the Maserati dealer who either made a mistake or more likely, tried to rip me off. Thank you Star Motors."
"I had an old European car with AC blowing hot air from the side vents and cold air from the center. After I took the car there for repair, paid a hefty price ($X000) and brought the car back, I noticed that the problem still existed. Later, I took the car back to the their shop, and I was told it was a different problem so I would have to pay another $1200+ to fix a sensor ( later they indeed offered to reduce to ~$700, which I rebuffed.) To me, shouldn't the problem be correctly identified and fixed the very first time? Refusing making things right as a service provider just erodes customer confidence! Another less than positive experience was about the same time later last year when I dropped off another SUV that had engine noise. I was charged over a few thousand dollars to fix it, but the problem was still there! When I explained this problem to another shop, who ran a compression test and correctly identified the issue was due to one cylinder had no compression! Two huge disappointments occurred just about the same timeframe, maybe it was just my bad luck or indiscretion? I don’t know what else to say!"
"Star Motors is great! I went in for an oil change; they offered me transportation, home, and back via Lyft; they delivered the car back to me as promised they were not pushy about me getting any of their Recommended repairs; and they were all so friendly, including Kurt the manager. Everyone at this company is extremely customer oriented. I just started coming here mid last year and I will continue to have both of my cars serviced here."
"We had a wonderful experience with Star Motors! Patrick and Kurt were courteous, helpful and provided exceptional service from start to finish. They communicated with us throughout the process and kept us informed at every step. I recommend Star Motors to my friends and family and will continue to use them for all my vehicles!"
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