Julian Tea & Cottage Arts 2124 3rd Street, Julian, CA 92036

"We've been shopping and having tea/lunch at the Julian Tea and Cottage Arts for over 20 years. The food is yummy, and there's a good selection of merchandise."

"My boyfriend surprised me with reservations on our trip to Julian and it was the highlight of the day! The staff were kind enough to accommodate my boyfriend's preferences ahead of time, as he cannot eat most cheeses, and the service was amazing! The mini eggnog cheesecakes were my favorite and they have a huge selection of teas and related goods you can buy as well! Really amazing and friendly service, I can't recommend them enough!"

"I rarely write negative reviews, but hope this post provides constructive feedback. My boyfriend and I came to Julian Tea and Cottage Arts and ordered the Afternoon Tea (priced at $28/person) after calling ahead. The tea shop is super cute and unique, decorations and music create a wonderful ambiance to go with the tea. Our main issues with the tea shop had to do with the service. We were served by a very young girl (in her teens) who explained to us that our Afternoon Tea would come with 3 rounds of snacks (finger sandwiches, scones and jam, and finally a house desert) as well as one bottomless pot which we could choose different teas. If we didn't like the particular tea we chose, we were told we could get another kind. This all sounded great until after the first round of tea and finger sandwiches. Our hostess delivered the scones and jam as well as our check and then left the table promptly, without asking for our next tea selection (and before the last round of deserts) or explaining why we were brought the check so early. Our pot and teacups had already been well emptied by then. I was confused by this as we were supposed to have bottomless tea. We went up and let them know our second tea choice. They said, no problem, they would bring it to our table. Here we waited for the second pot for at least fifteen minutes until we had to go up and ask again. Finally, our hostess brought out our second tea pot, which, to our disappointment wasn't even filled up all the way. I asked again if we could have a third pot (this was supposed to be bottomless tea), and our hostess replied with the fact that they were running out of hot water and unfortunately wouldn't be able to get us any more tea... I had suspected by then that they were starting to already running out of hot water after our first tea pot, which is why we were brought the check so early. To have a tea shop and offer bottomless tea yet run out of hot water (over 40 minutes before closing) seemed quite ridiculous. This was compounded by the steep price point (I was okay with this to start with given the unique experience and what was being offered seemed fair on paper). At the end of 1.5 hours, we paid $62 for basically one and a half pots of tea plus some snacks and were only asked about our tea choice once. I fully support hiring young people to work in businesses, but hope that they would at least be reasonably well trained. For the price point they are charging and the cost of the goods itself (mid to higher end tea bags found at any grocery store plus small homemade treats), I think they could afford to expend a few more dollars to enhance the quality and add more care into the service. They display hundreds of teas on the walls of the shop, but only have a menu of about ~20 tea choices. Yes, most of the reviews have had great experiences and I'd bet too we would have, maybe on a different day and with a different hostess. I personally will not be returning on the principle being a tea shop and running out of hot water."

"This place was adorable. The staff were very helpful, the tea was made perfectly and the prices were reasonable."

"What a delight! Julian is a darling town and this was the pinnacle! The ladies were so sweet and the food was amazing. I was surprised they didn't have Earl Grey on the tea menu, but the service was lovely."