Starbucks

"Many of us put in our orders TO GO if we’re in a hurry on our way to work. I understand that the lobby had to be closed due to flooding at this location which is totally fine, but you should definitely turn off your order ahead status on the app.. I ordered 20 minutes prior to arriving at the location and now I’ve been sitting in the line for 25 minutes. Additionally, when i FINALLLY got to the window, I mentioned that it might be helpful to turn off the pick up status on the app so another customer doesn’t find themselves in the same frustrating pickle I did this morning, but the barista immediately got defensive, made a snarky reply back, and was not receptive to my feedback - which was NOT a personal attack. I was scared to even get to the window to get my order because was clear he has taken it as one. Connor, thanks for being the only rude Starbucks barista I’ve ever met in my whole life. Fr. From LA to Catalina to SD. Great latte though 10/10. And authors note: It’s possible that Connor could’ve taken my tone as ‘snarky’ too. At the end of the day, I was just trying to help others avoid my same fate & while I do feel like it is your responsibility to not be argumentative behind the counter and opt for problem solving, I know you guys must go through a lot, stay very busy, and your job isn’t easy. Connor was very nice at the window. Have a good one."

"I was broke and just looking to chill for the rest of the night. I had a rather difficult day but the manager saved me. Told me he had my back, gave me a coffee on the house and that made the day not so bad. Great crew, atmosphere and remember you're the "BOSS"!^_^"

"I recently visited this Starbucks and I must say, my experience was extremely disappointing. Firstly, I had to wait for a whopping 30 minutes and I never got my drink. The wait time alone was frustrating, but what made matters worse was the fact that the employee didn't even bother to address the situation or offer any explanation. It was clear that customer satisfaction was not a priority for them. This kind of service is simply unacceptable and it left me feeling extremely dissatisfied. I hope Starbucks takes this feedback seriously. Never coming back to this location."

"Wonderful service I ask her what is my favor she make me different and then I correct after I get to the window I correct what I want. She said you can keep the one I give you they know they’re wonderful they’re not like other places they deserve big smile."