O'Reilly Auto Parts 11951 Beach Boulevard, Stanton, CA 90680

"Came in ~7pm, employees were horsing around, the cashier threw a screwdriver _hard_ at the counter in front of a fellow employee to make him jump, ricocheting off into the back of the store. The fellow employee then went to grab the screwdriver and threatened "imma throw it back at you bro" then feigned a throw at the original employee, all while I'm standing right in front of the counter. Not okay regardless, let alone with me standing in the flight path."

"Picked up some coolant, rang up for a price more than double the posted price. Associate told me the tag said After Rebate. Yet neither the tag, the associate, or the manager they called could tell us how to go about getting the rebate. Why is the tag up then?"

"O'Reilly website states free battery installation with purchase of a new battery. I went in to get a new battery for my camry (Very accessible battery) after payment, they guy tells me they dont do that. I ask him for tools and he doesn't have any for me to do it myself. I had to drive back home swap it out and then go back and return my old battery. Now I know it isn't difficult to swap it out, but its the inconvenience of it. If I would have known I would've taken my own 10mm or gone Autozone for that matter. Very disappointed."

"The manager, Edward and the associate Hugo were a HUGE help to me today. My car broke down in the parking lot after I had just left the store, and they didn't hesitate to help. They got us the parts we needed, installed a new battery for us, and when that didn't work they called a mobile mechanic to come look at our car. Thank goodness we happened to break down at this O'Reiley Auto. They really understand customer service and they take it seriously."

"I went in to the store to buy some wiper blades for my car and this young lady Ivy was so nice! I am very big on customer service so I wanted to make sure I gave her some kudos. She was friendly and professional. She was also very knowledgeable. I over heard her talking to another customer about parts for his car and I was very impressed. She took her time and was patient in helping her customer. Thank you for hiring her."