O'Reilly Auto Parts 11559 Rosecrans Avenue, Norwalk, CA 90650

"Personal is very good, they gave me options very helpful."

"I would really like to give a shout out to O'Reilly's great employees. My daughter called me her car wouldn't start she had to call AAA to jump start the car. They informed her that her battery needs to be changed. So she came home pick me up and we went to O'Reilly's for me battery. The young man there was very polite very helpful he actually helped us install the battery. I have never received such good good customer service. My daughter also was so happy that we found a very kind young man to help us. cuz she needed to go to work the next day. If he would not have helped us install the battery she would have had to call out of work. Thank you so much."

"Great service. I had previously purchased parts from Toyota dealer twice for my truck- both times they were defective - got same part here at O'Rrlley & problem solved!"

"I was in here for brakes and rotors $222.00 that was not okay but my wife is going on a long trip tomorrow so it has to be done. Luckily they didn't have the rotors in stock. At Autozone I got the brakes, rotors, brake fluid, brake cleaner and paper towel for $189.00. Granted Amazon the brakes and rotors are $122.00 but the wife needs her brakes. So No'Reillys ever again"

"The manager there must be new, I don't remember seeing her she was very short with me and not comprehensive about my inquiry about the headlights. I left the store fustrated I went to AutoZone and what a big difference in a customer service they were able to help me with my question in detail we're not being short put the answers. So retail units have to remember that product is very similar from store to store but people meaning customer service makes the difference in many instances."