Best Buy

"I’m standing outside the store because I couldn’t get anyone to answer a question while in the store and the phone is busy yet I see people standing around Brought an IPad cover to front young lady who was on her phone before I walked up gives me a price then . I asked where there other colors and she says “ should be” she didn’t walk to assist call anyone over nothing just went back to being on her phone. I the. Walk over the the young person looking at the cameras who is really not paying attention and after telling him what happened asked for a manager he just says “ should be one over there@ he didn’t stop to call one or even point ! Where is the great act of CUSTOMER SERVICE? This is why many choose to shop outside of the city the customer service is horrid who wants to shop where these individual get hours when they don’t know how to treat people RETRAIN I WILL NEVER GO BACK HER NOR SEND ANYONE HERE KET THEM CLOSE LIKE OTHERS HAVE DONE"

"The store was clean. I went for an online in-store pick up. Not sure what happened but it took a while for someone to help me as no one was present outside at the order pick up line. The cashier was busy with his line and couldn't help me and apologized for the delay. After about 10 minutes (approximately) someone came from the back scanned my bar code and brought me my item, I will say he was highly uninterested in being friendly, without being rude. My item was nearly shoved into my hands and I was sent on my way."

"My wife needs something for her cellphone, but its services are so awesome that we end up buying a coffee machine and a washer. Thank you for your great salesperson"

"I conducted three separate transactions (purchases) online, and I had planned on going into the store to pick them up. However, when I arrived and got ready to pick up my purchases by pulling up the pickup codes, an option to change to curbside pickup was offered to me. THANK YOU, THANK YOU, THANK YOU!! I converted all three transactions to curbside pickup, pulled into a designated curbside pickup parking space, and proceeded to enjoy the silence, the lack of possibly bumping into other customers due to how crowded it looked, etc. This was at about 7:00 PM on the Friday night before Christmas , so you know the store must have been super crowded! (I didn’t visually verify that, but the parking lot was pretty much packed.) Within a very reasonable period of time, a young lady came out and brought two of the three purchases I had made. I showed her the codes, she verified all three codes, gave me the items from the two transactions, and said she’d have to go back in to get the other one. I was impressed that they had not gotten confused by the three identical transactions! A few minutes later, she came back and gave me the items from the third transaction. And then she apologized for the wait, which bothered me because I assume she’s been running around all day and customers or bosses have been complaining that things haven’t been instantaneous. I felt really bad for her because I know what it’s like to have people put expectations on you that no human can meet. Fellow humans: if you are purchasing items and picking them up on December 23rd (especially at 7:00 PM), you need to be very grateful if your wait is less than thirty minutes because a whole lot of other people are there doing the exact same thing!!! A note, since this is In Compton, a city whose very name strikes fear into the hearts of many: I felt perfectly safe here the entire time. But when somebody began lighting the loudest fireworks I’ve ever heard outside of a professional show, I decided it was time to leave."