American Tire Stores - Ventura

"My wife and I were driving on the 101 freeway in Ventura CA and hit a large pothole that instantly ruptured the front right tire. The tire was a run flat tire and the car had no spare. I was able to still drive to the nearest American Tire store (just after 6 pm closing time). There I found Mo closing his store and I explained our dire situation and how we were on our way to AZ with no tire. Mo was the most gracious helpful person I have met and said he would take care of it and he and his last mechanic on duty (cleaning up) installed a new tire and we were shortly on our way. Mo and his staff deserve a great big Thank You and its good to know there are people out there that still do the right thing."

"These guys are great, they know what customer service is all about. They treat everyone coming in with kindness and respect. They had everyone beat when it comes to prices. I was able to get in the next day. Mo was great and efficient had me back on the road with a set of new tires. A job well done thanks guys!!!!"

"I Decided to write this review to warn and advice future customers here to take PICTURES of your items PRIOR to your installation and carefully INSPECT for any DAMAGES immediately after they finish ,in hopes you don’t fall into a situation like this. long story short, purchased 4 new tires to be installed on new rims here, found out a couple of days later the rims had scuffs and light scratching on the inner outer edges of the rims. These rims costed me around 2,500$ and I was very disappointed to hear the MANAGER “Martin” say that if it where him he would of “just ignored the damages because accidents happen” after I brought this to his attention. Planning on taking this over to Small Claims Court since they denied my request to have the rims repaired, even with CLEAR evidence that the damages could of only been done during the process of installing the rims in the tires, let alone the rims and tires being literally fresh out the box."