NAPA Auto Parts - Ojai Auto Supply

"It's always wonderful getting the supplies and parts we need for Meiners Oaks Water District from Napa Auto Parts in Ojai. Everyone there is always so helpful and friendly. Today I got some things plus a battery tender for our trailer. Took 2 minutes to install."

"Only auto parts store in the whole of the Ojai Valley, and as such, customer service is lacking. You'll often stand at counter waiting while the employees sit at their computer terminals, I assume each employee waiting for the other to help you. It's not terrible service, but markedly different than the service you get at nation-wide chains such as Autozone. But you'll have to go to Ventura for that. This place has you by the shorthairs, and they act as such. Just my opinion."

"I ordered a special socket and pre paid for it. They were supposed to call me when it came in, about two or three days. A week past and no phone call. I called them and asked, if my socket came in. They didn't have a record of my order, with the order number I gave them. He proceeded to tell me , they could order it for me. I explained that I already did. I finally spoke to the man I ordered it from and he located it. All I have to say is..."They're not very attentive!" Otherwise, the only place in the Ojai Valley to get car stuff. I think they know that!"

"First of all Ojai Auto will never be able to beat Walmart or Autozone prices. Ojai Auto is family owned and operated and is only associated with Napa for the parts supply. For a small town like Ojai, this is the perfect little shop. They have a knowledgeable and kind staff. The older fellow who is there Monday through Wednesday probably has more auto parts knowledge than every person at every Autozone combined! He's great! Besides that, they offer free one day shipping on most parts (yes, just like Amazon prime) and they always give you options and are willing to help. Ojai is an expensive place, and we have to support our local businesses to keep them alive."