Capriotti's Sandwich Shop 12831 Moreno Beach Drive, Moreno Valley, CA 92555

"Only reason I gave 2 stars instead of 1 was because the food was somewhat decent. The service on the other hand was the worst I’ve ever experienced in my life. I had mobile ordered a 130$+ order, and they gave away the food to someone else, who showed no proof that they were me. Then the workers doubted me and MADE ME SHOW PROOF OF THE ORDER. Then they made me wait outside in the cold for 30 minutes to remake the order, (at least let me wait inside) and didn’t even give me anything to make up for their mistake, and wasting my time, and on top of that they messed up one of my sandwiches. I wouldn’t even recommend this place to my worst enemy. That’s how bad the service was."

"Really enjoyed this location. Food is consistent to any Capriottis I have been to. Dined in for the lunch rush. What stood out was the customer service. The young man who took my order seemed to enjoy his job being very informative and courteous. The lady working there also was very courteous checking on us to see if everything was okay. I really appreciate this type of service in a day and age where that is not always the case."

"This is one of my favorite stops for a quick bite. I almost always get the Bobbie, which is FRESH roasted and shredded turkey, not cold cuts. On a roll with stuffing, cranberries and mayo (though I ask for no mayo). It’s basically thanksgiving dinner on a roll. Amazing. Did I mention that it’s fresh turkey, not the sliced cold cuts? I know I did but it’s worth emphasizing that. I’ve also had the chicken cheesesteak and bbq chicken cheesesteak. Both are great. The chicken by itself is so nicely seasoned, but once the rest of the ingredients are added, it puts it over the top. Overall I’ve never been disappointed at any Capriotti’s order. Also, the sides are really good. The chicken soup is amazing. Not just basic chicken broth, noodles and chicken, it also is nicely seasoned. Also, the staff is very friendly and hard working, during the entire time we were there, I don’t think any of them stopped moving."

"The wife and I stopped in on our way back to Phoenix. We were looking for a sandwich as an alternative to fast food. I stayed in the truck with our grandson while she went in and ordered to go. She came back out and told me they were a family owned franchise and how they made everything from scratch down to roasting the turkeys and beef in the oven over night. The sandwiches were awesome. I have a pastrami sandwich and it was delicious. I recommend eating there if you get this sandwich as it’s massive and filled with beef and lots of delicious coleslaw! This will be a permanent place to stop and eat from us from now on when we travel to and from L.A. Happy we can support and family business that cares about the food they sell. Cheers!"

"Not sure about this one yet. Sandwiches were hit or miss, my son loved the meatball, my grilled Italian was decent, but my husband's homemade turkey wasn't great (meat was tough and there were random pieces of non food items mixed in). We may give it another try later."