The Coffee Bean & Tea Leaf 12950 Day Street, Moreno Valley, CA 92553

"This is one of the few coffee bean around the area, but, if you need to use their restroom, you are not given a code until you successful purchase and they stamped it.... does it make sense??? NO. AND WE WILL.NOT BE COMING BACK. is this a corporate thing? Or just in MV thing?? No wonder there's not a lot of customers here.... a good customer service training is essential."

"I recently switched from Starbucks to this place because it is closer to where I live. At first, I thought it was OK and practical. I generally stop by twice or three times a day.. but this morning I stopped by for a pesto wrap with spinach and coffee. A few minutes later, I realized the coffee was really cold and not at all fresh. When I returned at night, I told the person who took my order (Miguel) what had happened, and his answer was, "Oh, we will make sure this doesn't happen again with attitude." When I got to the window and asked for the manager, the girl told me she isn't present and her name is April and was asked to call her next day... Seruously?!! The worst part was when Miguel jumps out of nowhere at the window with a terrible attitude and asked for a morning receipt after I informed him I use the app.. he responded he cannot do anything without a receipt .. I wasn't not even asking for a replacement! So disappointing!! April, it's crucial that you train those taking orders how to talk and handle customers! Unfortunately I couldn't add another 0 star review so I'm editing the one I posted 2 months ago. Today I went again to the Coffee beans place. Ordered a coffee and waited like 15 min at the drive thru.. once I reached the window the girl tells me the apple pay is down and only accepting cash.. I told her I'm not carrying cash she said sorry. You guys are a big joke. Nothing more to add as I'm really speechless!!"

"I always loved coffee bean and tea leaf llc. Met my daughter's mom here. I will never go back to Starbucks; they threw coffee in my face and all over my computer. Not even joking... sadly. Coffee Bean on the other hand is way better in my experience."

"Great coffee shop with great service. Today I'm trying out the sweet and salty caramel. Ice blended. Omg it's good. Service is great and coffee is served with a smile."

"My new favorite coffee shop, and this one in particular is great. The staff are always kind and friendly, ready to serve you, and if you've never been they're ready to recommend something you'll surely love. I've fallen in love with the Winter Dream Latte, I've stocked up on a few boxes of it as well, their baked goods are so good too. My favorite is the almond croissant, but their chocolate croissant is great too. Highly recommend!!!"