Starbucks

"This Starbucks has the worst customer service! The last time I went on 3/6 at 7:38am the partner was just so rude. You could make a million mistakes, but if you are nice I am good with my visit. You got my order wrong — fine You couldn’t reload my moms card — fine You tendered the total to the wrong card— fine Forgot stuff — fine But then when asked for napkins (bc we ordered 20$ worth of food) you are rude and give me a speech about how California law says u can’t give out straws, stoppers and napkins unless we ask. Not fine. This store manger has some serious opportunity when it comes to customer service."

"They have the cutest, sweetest girl working there in the morning. Shorter blonde girl (I feel bad I don’t know her name to give her a shoutout she deserves). Every morning she has my drink ready, a big smile on her face and makes sure to tell me good morning every day! She is the highlight of my mornings!"

"Our family is planning to travel.They ruined our Christmas morning. We ordered online this morning. The app showed it was open and would be ready in few minutes(6:24). However, when we arrived, they hanged a sign which is said that they are not open until 7am. We waited 30minutes. Then they changed the signed which said they are not open until 7:30am, but drive thru is open at 7am. Then we need to wait in a long line on the drive thru again. I don’t understand why they can change the time so easily and ignore customers’ time…"

"The worst day to go is obviously Red Cup Day now. I waited over an hour and 30 mins for 1 hot drink. I understand waiting 30-45 mins on a busy day, but to have your order skipped when you placed it at 8:04, then having a stranger who you’re talking to pass time, who ordered at 9:09, get their 1 hot drink first, is unacceptable. Rather support a small business that truly appreciates their customers and their time."

"I came here during a long road trip to Las Vegas and it was great! I came with a large party of people and the woman at the front was very kind and attentive to our large order! I got a paradise drink and an everything bagel and it was delicious. Our party also enjoyed their drinks and food. Overall, I loved this place and it made our road trip a little easier!"