Papa Johns Pizza

"I definitely do not recommend it. It is not possible to order and receive it here in time. They may be busy, but they said the order would be ready in 7 minutes and made me wait for 45 minutes. I was mistreated trying to find out why they said differently .If I respect your effort, you will also respect my time and me. The pizza carrier person is incredibly rude and disrespectful.He imitated me. I have an accent and english is not my primary language.It's very strange that he's not American either, middle eastern or arabic."

"They charge =extra= for a =simple= topping substitution. Ridiculously inflexible. Edited because I can't reply to the follow-up: You charge full price for the cheese on a NO cheese pizza. The decent thing to do would be to allow the customer a substitution for the topping they're being charged for but not getting. You used to have no problem doing this for me in the past. But now you insist on charging more for a simple substitution to a cheaper topping. You lost a sale tonight and my future business because you refused to let your staff make a =simple= substitution."

"I ordered a large, thin crust with extra cheese and pepperoni, this guy said 30.00, I said what did you say, I thought I wasn't hearing him correctly. He repeated the price. I told that fool I have never paid 30.00 for a pizza in my life. This happened February 19, 2024. I have ordered pizza from them before, like 3-4 times, the price was always around 24 bucks or so. This was the second time they tried to get me to pay 30.00, the first time it was a lady, I told her she must have made mistake in my order, then she says oh, it's only 24 something. They tried to do it to me again. I will NEVER order Papa johns pizza again. And the people they have to take your order, when you ask to repeat what they just said, they get offended. TERRIBLE customer service. I can't get over what this pizza place tried to do. It's NOT a gourmet pizza with extravagant cheese and pepperoni. Something is wrong with this place. I am going back to PIZZA HUT. People BEWARE of this place."

"I ordered a shaq a Roni pizza from the university store and was bought a regular pepperoni pizza I called the store and spoke with a lady who says she is a manager and was told oh sorry I will credit your account for a free pizza she never gave me the credit the delivery driver tried to make my wife give him a tip then gave her the wrong order on purpose I called the store recently and to my surprise no credit a couple of days later I ordered another pizza from there and it never came it was cancelled by the manager for whatever reason this Papa johns sucks bad business and will never order from there again"

"I come to this Papa John's quite often. The food is typical Papa John's pizza. The employees are always super helpful and friendly and they stay open kind of late. Because of the location they stay busy but they are always patient."