Moss Motors Ltd

"Been dealing with this fine firm since working at my unkles wire wheel shop "Borrani wire wheels" in Venice, Cal ☺️"

"30+ years using Moss, 20 as a dealer buying for my classic car business and getting noticeably worse every time. Sent wrong parts, but I have to pay shipping to return? Though I can prove I own my home they refuse to ship my business purchases here forcing me to sit around an office I rarely go to for hours on end, no exceptions! None of my vendors across the globe require this! Good news is other suppliers are out there so this will be good for them! Hope they can return to the quality of service they used to have but until then I'll now keep Moss as the last option.."

"Spent roughly $250 for parts. They came but when I opened the box, not a single part was correct in my order. I called Moss up to ask about and they said to fill out the return forms and ship back everything. Except I have to pay for shipping to return their fuxk-up, who does that? Punish the customer for the seller's mistake."

"Jason made things simple. Excellent customer service agent. I wish more companies followed his lead.....Moss Motors, great company, Jason, makes Moss Motors an even better company."

"There was a time Moss Motors was a great vendor in the past. It has changed and gone bad to do any business with. I have been a customer for years and was able to get parts for my MG MGB British roadster. Recently 2018, their customer service and ordering of parts has become a real hassle. Common parts on sale are out of stock - back ordered with no idea when they will be available ("couple of weeks"}. They now have a parts catalogue of cheaply made parts and a lot of back order- out of stock. The shipping cost are very expensive too and slow to deliver. Most of the Moss phone customer service people are now uninformed and very very rude. I would not recommend anyone to do business with Moss Motors."