Santa Barbara Honda

"I won’t lie, the thought of trading in my car and purchasing a new one was pretty anxiety inducing. My partner convinced me to finally go to a dealership after a year of looking just to see what they could do. My anxiety was sky high, but we walked in and met Angel and I felt at ease immediately. He was personable and made everything feel like we were just chatting, no pressure. He mentioned Hector would help us with a test drive (cue anxiety spike) and we met Hector and again I was put at ease and felt like he was truly there to help us both come out with a deal that benefited all. After the test drive we met Thomas and again I felt like we were all on the same page with the same goal which was not how I pictured this going. I pictured the back and forth banter and no deal being made and me leaving sad and disappointed that we had to walk away. But these three gentlemen just felt genuine and truly like they wanted me to get the car I wanted. After we said yes, Andres helped with the paperwork and answered all our questions so that I fully understood what I was signing. Lastly, Frank came over and congratulated us on our purchase and offered us soda and water and paid out of pocket for those which was just shocking. As someone who avoided this process for months on end, had I known this was the crew I would deal with I would have bought my beautiful car months ago. Thank you all and I definitely recommend SB Honda!"

"We walked into the dealership with the thoughts of just looking at the new vehicles they had in stock. Once walking in, Angel greeted us and made us feel very welcome… no pressure, no sales tactics, just a genuine conversation about their vehicles. We ended up taking a test drive and Hector answered all our questions and made sure we felt comfortable the entire time. Thomas was also great to deal with when talking numbers. All said and done, we left purchasing a vehicle at a good price, on our terms, with support from their entire staff. They made us feel like family and we would definitely purchase another vehicle from that team. We feel very lucky we met these individuals."

"Had a great experience working with Hector here. He is very knowledgeable about the cars, very thoughtful, patient, and hardworking. I visited three car dealerships, two in Ventura with Honda and Toyota, Hector is the best I’ve seen in these dealership. He understands customer needs and is genuinely a great person. I would definitely recommend Hector and Santa Barbara Honda to my friends and family."

"My husband and I went in to Honda to look into buying a car. I am so HAPPY we did. We had the greatest experience. I would like to thank Frank, Hector and Regina for the amazing service. They worked hard to get us the best deal and they did. My husband and I walked out with a brand new 2024 Honda HR-V. If you are looking for a car please go to Honda and ask for Frank. You will NOT be disappointed. Thank YOU!!!"

"Great experience getting a truck from SB Honda. From initial phone contact with Regina to consistent updates by email & phone with Hector, leading up to me flying down to finalize the paperwork and pick up the vehicle, everyone was super nice. Hector offered to meet me at the airport - above and beyond service! On that note - the airport is super tiny and makes arriving at it absolutely lovely. As an added bonus the dealership is literally 2 miles from the airport, super convenient if you're coming in from out of town. When I arrived, my future truck was pulled up by the entrance - along with a twin sibling which was evidently getting shipped out of state. Nice! Hector ran numbers for different options for me - different term, different deposit, as well as helped me figure out if Honda offers some other programs (one-pay option vs monthly, loyalty discounts, security deposits... all the variations). Thanks for your patience, Hector! We figured out what works best for me in the end. Frank in the finance department explained the particulars of the contract clearly, as well as additional optional service plans/security contracts/warranties. I really appreciated that at no point did I feel pushed to get anything I didn't need - the whole team felt like they were on my side, helping me figure out what would serve my needs best - and had no discontent with me declining some of the available additional services. Overall a really pleasant experience, thanks SB Honda team!"