Cafe America & Hookah Lounge 2680 Walnut Avenue, Tustin, CA 92780

"Friendly, quick service and a great food option near the Tesla charging station! The chicken kebab was a nice respite after a long drive. Would return during future trips!"

"Some highlights but still a bit disappointing and felt somewhat misleading, a lot of potential!! I should start off by saying that when we actually got our food, it was good. If you’re getting takeout and the food is the same quality that we got, I would recommend this spot. The issues I had were with service and a charge they don’t list on their menu, particularly for hookah. SERVICE: Even though the staff were VERY nice, they completely forgot about TWO of our food orders. At the end, they also mistakenly charged us for items we didn’t purchase on the final bill. SERVICE CHARGE: They charge an automatic 18% service fee. There are normally charges like that at hookah places, but for the service we got, it wasn’t warranted and it doesn’t mention an automatic charge on the menu. We also weren’t a big party at all, just four. To be fair, the gentleman mentioned to me that that counts as the tip, but, as I said, we may not have felt that 18% was automatically warranted. I’m not sure if it applies to dining in for food as well or if it’s just hookah, but mentioning the charge on the menu would be preferred. With the service we got and mistakes that were made, I would have also at least liked to see more of some kind of comp. I was asked if I wanted to take an extra baklava home (expensive for what you get by the way, $5 for one small piece!), very kind, but you’ve gotta just GIVE that instead of asking after service like that! Pros: Food was good, hookah was good, staff were very nice. Cons: Iffy service and what felt like surprise charges. This place has a lot of potential. If they are more forward with their pricing and exact with their service, then my rating would change to a at least a four out of five for sure. With these things in mind, I would ultimately still recommend this spot! Just remember the fees and stay on top of your orders."

"Ordered some Beef Shawarmas here. Didn't taste that great. The texture of the beef wasn't flavorful or had good texture even. Guy at the counter was borderline rude and wouldnt change my order before I paid."

"We got the orange mint hookah and it was amazing. One of the best I've had. Shawarma & Chicken Kebab plate were pretty decent. Fries was yummy. Great service and the place gets filled up pretty fast."