Starbucks

"No tables to eat or drink at. sat down at a bench and was told it was closed because of disruption from homeless persons. Otherwise service was good."

"Disappointed. This morning 1/23/23 are 7:20am I arrived to pick up my online order. There was only 1 other customer in the store and she placing an order. There we're 3 employees 1 taking the customers order, 1 making coffee and I'm not sure what the 3rd was doing her back was to me. I stood where you normally pick up your order and had not been greeted or acknowledged by anyone yet. After about 45 to 60 seconds I decided I would get my order myself since I could see it sitting there. The employee closest to me who was making the drinks says "next time don't reach over and grab it yourself" I said thank you and left. The staff there is usually pleasant, helpful and greets the customers in a timely manner. The whole vibe was off with the staff there this morning. I'm in there 1 to 2 times a week and this is not the norm but I the attitude from the Barista was so harsh I felt something needed to be said."

"During our daily walk we often go to Carson and Atlantic. Sometimes we stop at the CBTL there. But today we stopped on our homeward bound direction at the Starbucks at the corner of Atlantic and San Antonio. My partner wanted to use their restroom and get a cup of decaf. I wanted to use one of my expiring Starbucks rewards on a larger hot latte. But, when we saw the paper sign that said the bathroom was “For Starbuck’s Partners Only,” Tony asked the Barrista if that meant he could NOT use the restroom. The employee told Tony that he could NOT use the restroom as it was closed to customers. It’s funny that I had just joked to Tony before arriving, that there was very little chance of him being able to use the restroom there, because historically there was a 90% chance it would be occupied by homeless people using the restroom as their own private shower and sink laundry facility. Oh well, such is the bizarre climate of the country we live in now. We hurried along on our walk to use the public restroom in the park a few blocks east without purchasing anything from Starbucks and of course the park’s public toilet was grungy and poorly maintained but at least it was available for use. It will probably be a while before we want to revisit this Starbucks establishment."

"The three star rating is based on the fact that online it says it closes at a certain time. I drive all the way over there and the worker says they’re close. It was more than an hour before the stated close time."

"The line is extremely long and slow, to top it off the employee’s start your order ask you to hold and completely forget about your order and have someone else take your order all over again and still manage to get your order wrong! This is really annoying! I would definitely expect better service from Starbucks!"