Domino's Pizza 3451 Via Montebello, Carlsbad, CA 92009

"Web said order was ready but one one of three items was ready, the tots had fallen into the oven and the second pizza was burnt. I was told a 15 minute wait and the server refused to remake the one that was ready so it would have been cold and not fresh. Rather an indignant and rude, will not be ordering from here again."

"I hate to say it, but the quality assurance at various Domino's stores isn't there. Of course, it's operated by different people, but the one I went to in Denver was much better than this one. For this Domino's: - crust and pizza isn't thick enough (thin vs thick on the same pizza) - garlic sauce isn't... On it? Or is barely there - toppings are there, but uneven. Some on, some have two-three pieces - would have given a 2 star, but it is very cheap"

"Earlier in 2020, I ordered for curbside and had prepaid. Pizza was ready 10 minutes before I arrived. Took them 9 minutes to bring it out to me, all while numerous drivers left to deliver pizzas. Gotta be better organized than this. Well, on 11/23 the same thing happened but now it was 11 minutes waiting for a pizza that was supposedly finished and ready 5 minutes before I arrived. I believe this branch is cheating with the Tracker. And they overcooked the pizza to boot. I'm done with this location."

"Just gotta rave for a moment on what great customer service I've received. I made an online order and it turns out they ran out of one of the toppings, which happens, no biggie. They apologized and threw in an extra free topping (didn't have to) but it makes you appreciate that they take that extra step. And not to mention the delicious pie! Keep being stellar, Domino's!"