McDonald's,

850 W Rosecrans Ave, Gardena, CA 90247, United States

"On march 10-2024 about 9:50 am I walked in mc Donald 850 w Rosecrans Ave gardena CA 90247 with a receipt which I did a survey online I stop at the downey mc donald receipt on March 3rd,I told a cashier ,her name is Marie(shift manager I believe).I gave her my receipt with survey code,she refused to serve me,she said this a fake....number are incorrect.she was not even try type it on mcdonald sys,i told her couple times she refused my service.at the same time I used my phone with McDonald app ordered coffee ,once I was trying to show my order number and try to take my coffee.she hold back a coffee and take it away,she said it was not me. In the matter of fact..this is discrimination ,first she refused to serve me use survey code online,buy one sandwich get one free,second she did not aloud me to take my coffee what I was order and already paid online.5 minutes later today I was pleased to use her get a refund for coffee.She gave me back refund without said any apology. Because main concern is mcdonald locate at 860 rosecrans ave gardena ca alway have discrimination,I see alot of bad review online about this place.I am mcdonald loyal customer,I use McDonald app order online save time formore than 10 years.please fix the problem this McDonald cause ,refused service to me. I am loving McDonald"

"The filet of fish is expensive. I only buy it when it's on sale. I had a coupon on my app making it only $2.50. I bought 4 but also bought a $5 large fries and $2.89 soda. I spent most $20.00. Imagine my surprise when I go to eat one and it had less than 1/2 teaspoon of tartar sauce on it, not to mention I had to wait 12 minutes."

"Why do u serve cold food. I ask for fresh fries and fresh food paying cash because ur entities don't accept ebt. I'm paying cash for cold food it's not right and I'm telling u every fresh please. Stop making food and having it sit period"

"I spent $51 and didn’t get half my order. Because we ordered a lot of food and always seem to be missing something at all McDonald’s my mom always checks our order. My mom was trying to go through the bag to make sure all the 80 nuggets and sauces were in the bag and the girl in the front Isabel told her not to check the bags because all her food and sauces were there. My mom felt embarrassed that the girl was stopping her from checking so she believed her and left. She came to the car and said I was checking the bag but the girl told me not to because it was all there so I didn’t check. I told her well if she said it is maybe it is let’s go. We left and got home and we’re missing 40 nuggets!! We were getting ready to go back to Oklahoma and needed to pack still so I didn’t want to go back and I asked for a refund on the phone or for them to deliver since we were about to leave. The manager on the phone was so rude and said she couldn’t help me unless I came back in person. So what if I was already on my way to Oklahoma ? Do I have to turn around just because they were incompetent and didn’t let my mom check the bags ? I had to stop my husband from packing the car to send him back for the 40 nuggets so our kids can eat because we had spent too much money for us to just let them go hungry while we finished packing. Now we’re an hour behind in getting back home over there stupidity and not making sure all the food was in the bag."

"I give this establishment NO stars at all, I come through here often and find that the employees seem to be screaming at you because they don’t understand English. It’s already hard to come in as the beggars greet you at the door. They don’t answer the phone and act as if you are bothering them when you ask questions well today Crystal was not very but EXTREMELY Rude and when I asked for the franchise owners info, email or 800 number she turned her back to me and walked away. I definitely would suggest finding another McDonalds to spend your money and one with better customer service and not allowing Crystal and her bad attitude to ruin the day especially when if there are no customers there is no hours. There needs to be more accountability on how customers are treated"