Smoking Tiger Coffee & Bread

"Today I experience the worse service since coming here. There have been others at this same location but today was the last straw. On this rainy day, I get down from my car with my 2yr old son and walk to the shop. The employee outside said they were closed because it was flooded. Ok. No problem, I walk back to my car. As I’m buckling my son, another person goes in. Before I take off, I see the person coming out with a drink and bread. Right after this, a second person goes in and he is being served. There are now 2 people that were serve right after I was told they were closed because of flooding. Both individuals were Asian. I am not. I don’t know if they didn’t serve me because I wasn’t Asian, however, it sure felt like it. I go back into the smoking tiger and ask if they are actually closed or not. The same person who told me they were closed now was ready to take my order. Prior this today’s incident, I’ve gone to this same location before after they’ve just open (after 8am) and when I ask for my order, they say they’ve sold out. Which didn’t make sense to me because they just opened and had no crowd or line. Experience with the same employee. And before that, when I went to order another instance, the employees seemed annoyed that I went to make an order when there were three of them doing nothing until I got was going to order. The drinks are good but the service of the employees are terrible. According to the receipt, the employee who I have had two terrible experiences with is named Ash. According to her Christine is the manager there. Which, at this point, I don’t even know if it’s true. If it is, I hope she does something about her employees terrible customer service skills."

"Chill vibe and one of the best croissants I’ve ever had. It was also huge. It was labeled as guava marscapone but I’m sure there was also strawberry on top. Soooooo good. I tried their signature Tiger Latte - I didn’t expect it to be iced but I was not disappointed. This was perfect. The baristas were very nice and came over to show me around since it was my first time. Seems like a nice, quiet, and well lit spot to get some work done if you need."

"Plenty of seating, great drinks, and a variety of pastries with clearly labeled allergens. I was able to get a Jeju Matcha latte with plant-based milk and a vegan Mochi Pie pastry."

"I recently visited Smoking Tiger Bakery and was impressed by both their space and their baked goods. The bakery itself has a cozy and inviting atmosphere, with a rustic decor that gave it a charming and unique feel. The staff was very helpful in finding the right choices for my friends. The baked goods were absolutely delicious, I particularly enjoyed the croissants, the bread and the cake. They were fresh, flaky, and had a perfect balance of sweetness. The only downside to my experience was that I left wanting more! I'll definitely be back soon to try more of their treats."