H Cafe

"It's a little bit on the pricey side for the area. However, you would expect that if they could at least provide a physical copy of the menu itself vs a QR code. On the other hand, I do love that they have a free private parking lot. The atmosphere was great. There were indoor and outdoor seating. Food was decent; nothing special about that. I say, I’d pass on this place and try another café when I’m in the area."

"The venue and decor have so much potential, but unfortunately my experience having lunch at H Cafe was very underwhelming. Positives: If you are looking to grab a quick bite, this would potentially be a good option. You can place your food and drinks orders at the table after scanning or QR code; or you can order more traditionally with the server. I enjoyed the grapefruit mimosa… It tasted like it was made from fresh juice & the ratio of grapefruit juice to Prosecco was spot on. Negatives: I wouldn’t come back for several reasons: (1) The table that I was seated at was dirty/had not been cleaned properly - there were still crumbs. (2) my order of french fries had a mixture or thin fries and regular fries… I found that strange. (3) The side of aioli which I ordered (at an extra charge of $1.50) was stone cold… So, I couldn’t really dip the fries into it. (4) The chicken wings were not seasoned well at all. I was hungry but couldn’t eat more than 2 wings. (5) The servers seemed very preoccupied."

"I hate that I have to be this brutally honest but it is what it is. I had high expectations for the H Cafe. I saw several videos on the café on YouTube and they really hyped it up and I was really looking forward to trying it out. I only found out about this location after we booked our hotel stay at The H Hotel and multiple videos come up on YouTube. My review is straightforward...the food is delicious but it takes forever to come out and the serviceis horrible. I repeat, the service is absolutely horrible. We were seated quickly when we arrived but that's where the service went downhill. After sitting down where we wanted because there wasn't anybody to seat us we waited a good 5 minutes for our server to arrive. She then proceeded to tell us to pull up the menu on the QR, took our drink order and that she would come back to take our order but that never happened. Another 15 minutes went bye until I had to flag down another server and he took our order. Then almost an hour went bye until our food came out. Like I said, the food was delicious. My wife had the avocado toast, I had the eggs benedict and we shared the French toast sampler. As soon as we finished eating I payed off the QR code and we left. We were seriously disappointed and let down with the service."

"Unfortunately, half of the customer facing staff doesn't care about the customer, the job, or how they are representing themselves at work. Once I was acknowledged (by the one server that displayed intentional care about my experience), I decided to sit at the bar and have my breakfast there. The bartender who did not want to be there, I am able to say that because she literally asked to leave early, the moment I sat at her bar, was just as good at making cocktails as she was charming. Her lack of personality or care for the job was astonishing. In this day and age, where the phone that she paid lots of attention to, has every single piece of information for her to do her job, it's crazy to hear her say " I don't know how to make that". And that was to almost every drink, including mine. At one point, she said to another server, "Oh rocks, it means with ice, right?" While she handed him two drinks, one which was made wrong. There was the other server who, when asked for help, said, "I'm going on my break," but didn't go quite immediately. The 3 stars are for the food, and for Hikaro (I hope I am getting his name right). The food was actually really great and is well seasoned and cooked. Served hot and with fresh ingredients. My server was great. Keeping composed. Facilitating with the menu and ordering. And just genuine with me and all other guests."