G & S Appliance Service, Inc. 860 Capitolio Way, San Luis Obispo, CA 93401

"My Home warranty send G&S to repair our dishwasher. Called on Friday, they were at the house following Monday. Technician inspected the Dishwasher, said it was the pump and left. Last we heard from them. It's been almost two weeks since they came. Not an email or phone call with any info or timeline. Several phone message were left unanswered. Part was available online with multiple vendors with overnight shipping available. Still no answer from them as I type this review. I can't speak for the quality of work but customer service seems to be lacking / non existent. I guess will just continue waiting until they decide to show back up. But I will say, if ran my business this way, I wouldn't have one."

"Excellent customer service! The precaution and regard for my appliances and home was unprecedented. I needed my Bosch dishwasher repaired. Clint was knowledgeable and efficient and was able to make the repair on the same day as the diagnosis. Additionally, when I asked him to take a look at my oven broiler while he was there he made that repair as well. He easily could have said he didn't have time and charged for a separate service call another day. Initially I was a skeptical that I had to wait a few weeks for the diagnosis appointment but in hindsight it was beyond worth the wait. G&S is busy for reason, they take care of their customers."

"In my first job as an Electronics Engineer and as the new guy I had to service the high tech equipment in the department. So I can appreciate the difference between good service and smart service. The team at G&S Service find the real problem and solve it in the most cost effective way. They are real professionals and I cannot say enough to do them justice. Appointments are hard to get, but that reflects their popularity and expertise. For me it's worthwhile waiting for the best and I know that if they can get here sooner, then they will."

"Was referred to G&S Appliance Repairs by SLO Idler's. Cold called them Monday morning and they promptly scheduled my maintenance appointment for Wednesday at 11. They arrived on time, serviced our Maytag Washer & Dryer, and recommended replacement of a few parts. Clint & Bill were very professional and explained their repairs. Prices are reasonable."

"I had to wait 2 weeks for initial appointment and they failed to show up as I waited 2 hours at home away from work, no call either. I was expecting a next day appointment, nope, they scheduled me another 2 weeks out. G&S.... if your reading this, I will improve your rating if you show up on time for the next appointment AND fix my Subzero effectively. Looking forward to seeing how good your service people are."