Old Town Coffee 5877 Hollister Avenue, Goleta, CA 93117

"Unethical coffee shop. Like most corporations, willing to take advantage of people in order to protect the bottom line and make money. Use a proper delivery service to have all that milk delivered or pay the industry standard to the person delivering it. Stop being cheap and greedy. Edit: I have been in your establishment as an independent contractor where you practice deceptive business practices. You take advantage of delivery services and drivers by cutting corners and refusing to pay a fair wage. Let’s break it down. You want over 50 gallons of milk delivered (and your employees will request it delivered to your cooler instead of door) and all you can pay the delivery person is $4. That doesn’t even buy a gallon of gas or a coffee in your shop. You’re cheap and greedy. Use a proper delivery service for bulk orders or pay your delivery personnel properly."

"Came in here for the first time and was ready to find a new coffee spot considering all the good reviews I’ve read on here but was shocked at how I was treated. I have worked customer service for 6+ years and always have the upmost respect and kindness when visiting new places, but was uncomfortable when I wasn’t even greeted. Rather I felt rushed to order seconds after coming in and felt completely ignored. I just brushed this off and thought hey maybe she was just having a bad day, but as i stood there waiting for my coffee I saw their attitude completely change when a white woman began to order…. Never in my life have I experienced any form of discrimination and I thought maybe I was overthinking. However after reading some reviews on here and also bringing this up to some of my friends and coworkers most of them can attest and agreed that they have also experienced similar experiences! I am utterly disgusted and disappointed that places and people like this exist. My advice to anyone considering visiting this spot, not only is this place racist but the coffee was also mediocre. Additionally, after reading the reviews and responses, the owners seem extremely incompetent and unable to take accountability. Definitely not a good look. I would definitely recommend another local coffee spot."

"What a great spot! Great tasting coffee, wonderful lounge area and super family Friendly with its arcade and back patio. I love that they have ping-pong, pool and foosball. Eclectic mix of people coming in and out all day."

"We are from out-of-town and have really enjoyed stopping here almost every day during our stay. The cinnamon rolls are excellent, along with coffee and teas. There are some table and video games in the back, along with an outdoor patio. Service was quick and very friendly and prices were reasonable."

"Passing through after a visit to UCSB and needed a place to do some work for 3 hours. Great vibe, friendly, relaxed atmosphere, lots of space, power outlets and great coffee. They have a cool patio area (also with plugs) and even an arcade! Seems like a mix of locals and visitors. Was able to park along street in front (1 hour free). If you are in Goleta area looking for coffee and a place to chill/work, highly recommend."