Pizza Hut 1780 La Cienega Boulevard, Los Angeles, CA 90035

"I'm not a picky person when it comes to food errors, it happens, I've worked the food industry before. However when you skirt the product quality and substitute with less adequate product and try to sell it as the original advertised product, thats where the issues will become noticeable. I have been to multiple Pizza Hut while I do work travel and have occasionally order Boneless Wings. Every PH until now has had Medium Sized Boneless Wing Chunks that barely fit into the Dipping Sauces Packs. This time I received these tiny things that are smaller than McDonald's Chicken Nuggets, something you'd get from the frozen food section in a Friday's box. This is a 16 Piece order and shouldve filled most of the bowl. As you can see in the pic this only covers the bottom. A normal 24 piece would be flowing to the top or they would use the next larger bowl size. The other part of my order which was a Large Stuff Crust Sausage Pizza is perfectly fine."

"Lady had a terrible attitude, was being kind even though I was given the wrong order."

"I ordered from here last Thursday, and it was not a great experience for me. I ordered online through the website, two pizzas and some breadsticks for delivery. I waited the stated wait time, and then some. I called the place back, and they said that the order had not been delivered because they were unable to call me back. They said that I had typed in my phone number wrong, which I am more than willing to accept as my fault...except, the number they said I typed could not have been possible. I don't see how on any keyboard a '2' could be fat-fingered into a '4'. But the restaurant said that they would try to re-deliver the order as soon as possible. After another long wait, my friend called the restaurant on my behalf. The receptionist said that they had forgotten about sending out re-delivery. I can appreciate the honesty, but that kind of customer service does not help much. We ended up canceling the order. I do not think that I will be ordered from this location any time in the near future."

"Don't waste your hard earned money with this company. They have no honor and your food will only be warm, Not Hot! They messed up my order and I was told that I would receive a full refund the next day but 4 days later nothing. I called store location and was told that they would not give me a full refund after waiting 4 days but they would give me a $20 or refund my missing wings. Why say you would then say you won't. Very disappointed with pizza hut. I usually order once a month from them but no more. They have lost my business and anyone I know."