Venture Quality Goods

"I always support local, small businesses but their customer service and return policy has hurt my friends and family, including Venture threatening to post a video of their interactions. We asked them to post it because it better illustrates their poor customer service. To note, the item that was attempted to be returned was after only two days of purchase and with the receipt. Do not shop here."

"Purchased a $200 long sleeve shirt from this store. Would not let me return even though I had the debit card it was purchased with and the bank statement, it was purchased two days prior. The reason I couldn’t return was because I didn’t have a receipt but what’s more disappointing is they didn’t even give me a receipt. Not sure if the store is just doing so poor in sales and they have to make policies more difficult to return goods. We are in a digital age and this needs to be changed."

"Staff are very helpful on products, never pressuring you to buy. I will continue to shop at this shop!"

"While this store is well curated and I have purchased many items for my 4 boys and planned to do more in the future. I tried to exchange a $29 beanie for a $50 beanie. Yes I was going to pay the difference but since I did not have my original receipt on me they said they could not do the exchange. BTW, I could find the purchase on my credit card but the staff said it was the owners policy to have the original receipt. The beanie was in original condition with all tags from the store. I politely told the staff I would not be shopping here any longer and would donate the beanie to Goodwill. $29 is not worth anyones time, probably not even the time for this review but it has still been bugging me and I wanted to make others aware to keep that dam receipt!"

"Found several great, unique pieces and several cute California “souvenirs” that aren’t obnoxious. A good place for gifts or guests."